Lead, 24x7 Data Centre Operations

STTGDC; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

STTGDC in Malaysia is seeking an experienced Operations Manager to lead a 24x7 data centre team ensuring 100% availability and adherence to SLAs. You will guide maintenance, safety, and incident response while aligning with STTGDC policies and standards.

The role requires an engineering background with relevant certifications and 3+ years in a fast-paced data centre operations environment, including vendor oversight and audits.

Qualifications

• Bachelor’s degree or Diploma in related Engineering.
• Certified practitioner of ITIL, CCNA, CCNP, CDCP or equivalent.
• Possess a valid B0 Chargeman (11kV) certification.
• 3+ years in 24x7 operations and team leadership.
• Good knowledge of M&E, Network CI, DC facilities systems.
• Knowledge of local codes and facility certifications.

Responsibilities

• Leads and supervises a 24x7 team, planning duty rosters and training.
• Oversees building systems and critical facilities equipment.
• Plans operations and maintenance programs for the DC environment.
• Acts as escalation point for onsite incidents and SLAs.
• Reviews requests in the ticketing system and coordinates vendors.
• Manages safety, permits, and contractor activities.
• Performs root cause analysis on outages with technical teams.
• Supports audits, SOPs, and process improvements.
• Manages access control, CCTV, and asset inventory.
• Handles any other duties assigned by Management.

Skills

ITIL

CCNA

CCNP

CDCP

BO Chargeman(11kV)

MS Office

Education

Bachelor's degree in related Engineering

Diploma in related Engineering

Tools

MS Office

Job description

STTGDC in Malaysia is seeking an experienced Operations Manager to lead a 24x7 data centre team ensuring 100% availability and adherence to SLAs. You will guide maintenance, safety, and incident response while aligning with STTGDC policies and standards.

The role requires an engineering background with relevant certifications and 3+ years in a fast-paced data centre operations environment, including vendor oversight and audits.