Last Mile Hub Lead: Logistics Ops & Driver Coordination

Shopee; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Shopee in Malaysia is seeking a Logistics Supervisor to manage daily delivery activities, delegate tasks to sorters and drivers, and ensure timely parcel movement. The role emphasizes leadership, KPI monitoring, and adherence to safety SOPs in hub operations.

The ideal candidate will have a diploma or degree in business or supply chain, basic Excel skills, and experience in logistics. Shift rotation is required, with a 12-hour cycle, based on business needs.

Qualifications

• Excellent leadership and communication skills.
• Diploma or degree in a relevant field is advantageous.
• Basic Microsoft Excel skills.
• Experience in logistics operations is an advantage.
• Familiarity with postcodes, routing and mapping is useful.
• Able to adapt in an agile environment.

Responsibilities

• Delegate tasks for sorters & drivers depending on the number of headcounts.
• Receive and inbound parcels from the linehaul team.
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner.
• Monitor driver behavior and ensure a high level of customer service.
• Assist the fleet team lead in deployment and training of new drivers where applicable.
• Monitor and report KPI compliance.
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection.

Skills

Leadership

Communication

Excel

Logistics operations

Routing & mapping

Agile environment

Fast learner

Dynamic environment

Education

Diploma/Degree in Business, Supply Chain Management, Engineering

Job description

Shopee in Malaysia is seeking a Logistics Supervisor to manage daily delivery activities, delegate tasks to sorters and drivers, and ensure timely parcel movement. The role emphasizes leadership, KPI monitoring, and adherence to safety SOPs in hub operations.

The ideal candidate will have a diploma or degree in business or supply chain, basic Excel skills, and experience in logistics. Shift rotation is required, with a 12-hour cycle, based on business needs.