Labuan AML/KYC Client Services Analyst

ITA Asia Limited; Labuan; On-site; MYR 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Corporate Meals

Corporate Events

Corporate Training

Health Screening

Vision Benefit

Job summary

ITA Asia Limited in Labuan seeks a Client Services Analyst to process applications, perform AML/CDD/KYC checks, and ensure regulatory compliance. The role requires finance-related education and 2–3 years in client services within financial institutions. Proficiency in English and Mandarin is essential, with training provided for fresh graduates.

You will interact with clients and brokers, assess risks, and escalate alerts as needed, while maintaining accurate data entry and timely communication.

Qualifications

• Must have degree or diploma in accounting, finance, business admin or related field.
• 2–3 years of hands-on client services experience in financial services, insurance, banking.
• Fresh graduates are welcome; training provided.
• Proficient in Excel/Word; English and Mandarin proficient; typing in English and Mandarin.

Responsibilities

• Process new business/plans and enter accurate information in company tools.
• Assess risks per AML/CDD/KYC guidelines; decide acceptance or modification.
• Perform KYC and CDD; follow up with clients and brokers via phone or written communication.
• Liaise with Compliance and other units for required information; escalate alerts as needed.
• Explain progress to clients; handle changes and requests as directed by supervisor.

Skills

Client services

Analytical skills

Data literacy

Attention to detail

Mandarin

English

Education

Accounting degree

Finance degree

Business administration degree

Tools

Excel

Word

Job description

ITA Asia Limited in Labuan seeks a Client Services Analyst to process applications, perform AML/CDD/KYC checks, and ensure regulatory compliance. The role requires finance-related education and 2–3 years in client services within financial institutions. Proficiency in English and Mandarin is essential, with training provided for fresh graduates.

You will interact with clients and brokers, assess risks, and escalate alerts as needed, while maintaining accurate data entry and timely communication.