KYC & AML Client Services Analyst - Malaysia

ITA Asia Limited; Kuala Lumpur; On-site; MYR 50,000 - 78,000; Full time

Benefits offered by this job

Free daily breakfast and luncheon

Job summary

ITA Asia Limited in Malaysia is recruiting a Client Services Analyst based in Kuala Lumpur or Labuan. The role processes new business and plans, conducts AML/CDD/KYC checks, and communicates with clients and brokers on application progress.

The ideal candidate holds a degree or diploma in accounting, finance, or business, with 2–3 years of client services experience in financial services. Mandarin language skills are required, and some roles may involve cross-border client interactions.

Qualifications

• Degree/Diploma in Accounting, Finance, Business Admin or related field.
• 2-3 years of relevant hands-on experience in client services, insurance, banking, or financial institutions.
• AML/CDD/KYC experience is advantageous.

Responsibilities

• Follow procedures to process new business/plan applications and enter details into company software tools.
• Assess AML/CDD/KYC requirements and determine accept, modify, or decline applications.
• Perform KYC/CDD for clients and liaise with Compliance and other units.
• Advise clients on application progress and respond to inquiries professionally.
• Support changes requests and adapt knowledge from training to tasks.

Skills

English proficiency

Mandarin proficiency

Education

Bachelor's/Diploma in Accounting/Finance/Business Admin

Tools

MS Office

Job description

ITA Asia Limited in Malaysia is recruiting a Client Services Analyst based in Kuala Lumpur or Labuan. The role processes new business and plans, conducts AML/CDD/KYC checks, and communicates with clients and brokers on application progress.

The ideal candidate holds a degree or diploma in accounting, finance, or business, with 2–3 years of client services experience in financial services. Mandarin language skills are required, and some roles may involve cross-border client interactions.