Lab Customer Care Intern - Hands-on Lab Support

SGS; Johor; On-site; MYR 27,900 - 39,060; Full time

Job summary

A global testing and certification company located in Johor, Malaysia, is seeking a candidate to manage daily sample receiving and assist clients with lab test inquiries. The ideal candidate should have a Bachelor's degree from a recognized institution. Responsibilities include coordinating lab testing processes, communicating with clients on submissions, and performing administrative tasks. Strong interpersonal skills are essential for this role.

Qualifications

• Bachelor degree in any course from a recognized university or college.
• Good personality, independent, and a good team player.

Responsibilities

• Handle daily sample receiving, registration, sorting, and after sales service with clients.
• Assist walk-in clients and incoming calls regarding lab test inquiries.
• Communicate with clients on sample submission and any related issues.
• Assist in coordinating the lab testing process between Lab, Admin, Sales, and Billing Departments.
• Assist in branch administrative tasks.

Education

Bachelor degree in any course from recognized university / college.

Job description

A global testing and certification company located in Johor, Malaysia, is seeking a candidate to manage daily sample receiving and assist clients with lab test inquiries. The ideal candidate should have a Bachelor's degree from a recognized institution. Responsibilities include coordinating lab testing processes, communicating with clients on submissions, and performing administrative tasks. Strong interpersonal skills are essential for this role.