KYC Onboarding Analyst

Daythree Business Services; Shah Alam; On-site; MYR 48,000 - 72,000; Full time

Job summary

Daythree Business Services in Shah Alam is seeking a KYC Onboarding Analyst to conduct customer due diligence (CDD) and Know Your Customer (KYC) reviews for onboarding activities. You will ensure documentation accuracy, perform identity and risk assessments, and escalate high-risk cases in a timely manner.

Responsibilities include screening for sanctions, PEP, adverse media, and maintaining compliant records.

Qualifications

• Diploma or Bachelor's Degree in Business, Finance, Banking, Accounting, Economics, Law, or related disciplines.
• Minimum 1 year of experience in KYC, CDD, Customer Onboarding, AML Compliance, Risk Operations, or related functions.

Responsibilities

• Perform end-to-end KYC reviews for individual and corporate onboarding.
• Verify customer identification documents and supporting information from reliable sources.
• Review POI, POA, business registration documents, and other onboarding requirements.
• Ensure customer profiles are complete, accurate, and compliant before activation.
• Conduct CDD reviews in accordance with AML/CFT requirements.
• Perform customer risk assessments based on profile, geography, and activities.
• Escalate high-risk customers and exceptions for further review.
• Perform sanctions, PEP, adverse media, and name screening using compliance tools.
• Document findings and ensure screening results are resolved within SLA timelines.
• Maintain accurate records of customer reviews, supporting documents, and decisions.
• Support internal audits and remediation activities when required.

Skills

Attention to detail

Investigative skills

Communication

Stakeholder management

MS Excel

Education

Diploma or Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

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Daythree Business Services – Shah Alam, Selangor

The KYC Onboarding Analyst is responsible for conducting customer due diligence

(CDD) and Know Your Customer (KYC) reviews to support customer onboarding

activities. This role ensures all customer information, supporting documents, and risk

assessments are completed accurately and in accordance with internal policies,

Key Responsibilities

• Perform end-to-end KYC reviews for individual and corporate customer onboarding.
• Verify customer identification documents and supporting information using reliable and independent sources.
• Review Proof of Identity (POI), Proof of Address (POA), business registration documents, and other onboarding requirements.
• Ensure customer profiles are complete, accurate, and compliant before account activation.
• Conduct Customer Due Diligence (CDD) reviews in accordance with AML/CFT requirements.
• Perform customer risk assessments based on customer profile, industry, geography, and business activities.
• Escalate high-risk customers and exceptions for further review where required.
• Perform sanctions screening, PEP screening, adverse media screening, and name screening using designated compliance tools.
• Investigate potential matches and document findings appropriately.
• Ensure all screening results are reviewed and resolved within agreed SLA timelines.
• Documentation & Quality Control
• Maintain accurate records of customer reviews, supporting documents, and compliance decisions.
• Ensure all onboarding activities meet internal quality standards and regulatory requirements.
• Support internal audits, compliance reviews, and remediation activities when required.

Requirements

• Diploma or Bachelor's Degree in Business, Finance, Banking, Accounting, Economics, Law, or related disciplines.
• Minimum 1 year of experience in KYC, CDD, Customer Onboarding, AML Compliance, Risk Operations, or related functions.
• Experience in banking, financial services, fintech, shared services, or BPO environments is preferred.

Skills

• Strong attention to detail and analytical skills.
• Good investigation and problem-solving capabilities.
• Strong communication and stakeholder management skills.
• Ability to manage high-volume case queues and work within SLA timelines.
• Proficient in Microsoft Excel, Word, and Outlook.

Preferred Experience

• Individual and Corporate KYC reviews.
• Enhanced Due Diligence (EDD).
• PEP, sanctions, and adverse media screening.
• Customer risk classification and onboarding controls.
• Experience handling APAC or international customer onboarding.