Client Data Analyst

JPMorgan Chase & Co.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Kuala Lumpur is seeking an Analyst for mid-cycle KYC operations within Wholesale KYC. You will own periodic reviews, event-driven reviews, and ongoing due diligence, ensuring data accuracy and compliance with AML standards.

A collaborative, quality-focused approach will be essential to meet timelines across stakeholders. You will validate client information, request documents, and work with business and operations teams to resolve gaps while aligning with defined SLAs.

Qualifications

• 1 year of AML/KYC, compliance, operations, risk, controls, audit, or research.
• Knowledge of AML and KYC concepts including periodic reviews and due diligence.
• Ability to verify documentation and data quality against requirements and timelines.
• Strong attention to detail with clear remediation actions.
• Bachelor’s degree or equivalent.

Responsibilities

• Lead end-to-end case management for periodic reviews, event-driven reviews, and mid-cycle refreshes from initiation through closure.
• Partner with stakeholders to request, track, and obtain required documents, attestations, and approvals.
• Review KYC documentation for completeness, consistency, and validity against AML and KYC requirements.
• Validate and update client data to ensure accuracy and supporting evidence.
• Perform ongoing due diligence research using approved internal tools and reputable public sources.
• Analyze ownership and control structures to support beneficial ownership requirements.
• Identify gaps and communicate remediation requirements to stakeholders.
• Track remediation progress and ensure outcomes meet quality standards.
• Escalate aging items and blockers with clear context and next steps.
• Support remediation initiatives to improve data quality and reduce defects.
• Recommend process improvements to strengthen controls and stakeholder experience.

Skills

AML/KYC experience

Attention to detail

Communication skills

Time management

Stakeholder collaboration

Education

Bachelor’s degree or equivalent

Job description

Job Information

• Job Identification 210773805
• Job Category Client Data
• Business Unit Commercial & Investment Bank
• Posting Date 08/31/2026, 09:58 AM
• Locations Level 18, Integra Tower, The Intermark, 348 Jalan Tun Razak,, Kuala Lumpur, MY-14, 50400, MY
• Job Schedule Full time

Job Description

Keeping client information accurate over time is critical to strong risk management and a trusted client experience. In this role, you will focus on mid-cycle KYC work—periodic refreshes, event-driven updates, and ongoing due diligence—where precision and follow-through matter. You will partner closely with stakeholders to resolve gaps quickly and raise issues with clear, well-supported insight. We will support your growth through exposure to complex structures, varied client types, and continuous improvement initiatives.

As an Analyst within the Commercial & Investment Bank (CIB) Wholesale KYC Operations team, you own mid-cycle Know Your Customer (KYC) activities, including periodic reviews, event-driven reviews, and ongoing due diligence. You will validate client information, assess documentation quality, and drive remediation to keep records accurate, complete, and current throughout the client lifecycle. You will partner with business and operations stakeholders to resolve issues within agreed timelines while applying Anti-Money Laundering (AML) and KYC standards. This role is intentionally mid-cycle heavy and is not primarily focused on full onboarding execution.

You will join a team that prioritizes quality, clear communication, and strong controls while balancing delivery timelines. The work is investigative and detail-oriented, with opportunities to improve processes that reduce rework and strengthen data quality. You will collaborate across functions and regions to align on requirements and close gaps efficiently.

Job responsibilities

• Lead end-to-end case management for periodic reviews, event-driven reviews, and mid-cycle refreshes from initiation through closure
• Partner with stakeholders to request, track, and obtain required documents, attestations, and approvals for mid-cycle review completion
• Review KYC documentation for completeness, consistency, and validity against AML and KYC requirements and defined service-level expectations
• Validate and update client data in KYC systems to ensure the profile, nature of business, risk factors, and ownership details are accurate and supported
• Perform ongoing due diligence research using approved internal tools and reputable public sources to confirm client information and identify potential issues
• Analyze ownership and control structures and obtain appropriate evidence to support beneficial ownership and controlling person requirements
• Identify gaps, inconsistencies, and quality issues and communicate clear, actionable remediation requirements to stakeholders
• Track remediation progress, document actions taken, and ensure outcomes meet quality and control standards
• Escalate aging items, blockers, and potential risk concerns with clear context, supporting facts, and recommended next steps
• Support targeted remediation initiatives (for example, policy-driven refreshes and data-quality cleanups) to improve record accuracy and reduce repeat defects
• Recommend process improvements that streamline mid-cycle review execution, strengthen controls, and improve stakeholder experience

Required qualifications, capabilities, and skills

• 1 year of experience in AML/KYC, compliance, operations, risk, controls, audit, or research
• Working knowledge of AML and KYC concepts, including periodic reviews, event-driven updates, and ongoing due diligence
• Experience reviewing documentation and validating data quality against defined requirements and timelines
• Ability to analyze ownership information and explain conclusions clearly using evidence-based reasoning
• Familiarity with screening considerations such as politically exposed person (PEP) and adverse media risk indicators
• Strong attention to detail and a consistent controls mindset
• Strong written and verbal communication skills, including the ability to translate gaps into clear remediation actions
• Strong organization and time-management skills, including managing multiple cases with competing deadlines
• Ability to work effectively with multiple stakeholder groups and drive items to closure
• Ability to learn new processes and systems quickly
• Bachelor’s degree or equivalent

Preferred qualifications, capabilities, and skills

• Experience primarily focused on mid-cycle KYC work (periodic reviews, event-driven reviews, remediation, and refresh programs)
• Experience handling complex ownership and multi-jurisdiction documentation sets
• Experience contributing to process improvement, quality initiatives, or controls enhancements
• Language skills in Mandarin, Japanese, or Korean (written and spoken) to support APAC stakeholder

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.