KYC Executive, Compliance

FOMO PAY PTE LTD; Johor Bahru; On-site; MYR 50,000 - 70,000; Full time

Benefits offered by this job

Group Hospitalisation and Medical

Learning and growth opportunities

Professional Development Training

Team Building Sessions

Job summary

FOMO PAY PTE LTD is seeking a motivated KYC Executive to oversee client onboarding and KYC reviews. This role involves liaising between new clients and internal teams, ensuring compliance, and managing client inquiries efficiently.

You will require a diploma or degree in Business or a related field, with a strong background in KYC processes. The firm offers a competitive compensation package, including medical insurance and professional development opportunities.

Qualifications

• Minimum 3 years of KYC experience, with at least 1 year in B2B highly desirable.
• Ability to work independently and tackle problems effectively.

Responsibilities

• Oversee end-to-end group client onboarding process.
• Conduct comprehensive KYC reviews and documentation verification.
• Manage client inquiries and resolve queries or issues promptly.
• Collaborate with different Business Departments for KYC verification.
• Review daily alerts generated by the KYC system.

Skills

Problem-solving

Relationship-building

Communication skills

Fast-paced environment

Fluent in Mandarin

Education

Diploma or Degree in Business, Economics, Finance, Accounting

Job description

Founded in 2015, FOMO Pay is a Major Payment Institution licensed in Singapore, Hong Kong and the

United Arab Emirates (UAE). The firm has become a leading one-stop digital payment, digital banking,

and digital asset solution provider. It is currently building Asia's fully licensed financial platform, helping

institutions and businesses connect between traditional and next-generation financial services. The

firm offers three flagship products:

FOMO Payment – One-stop digital payment solution for merchants, corporates and financial

institutions

FOMO iBiz – Facilitate businesses' everyday requirements for transactional banking needs

FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Visit www.fomopay.com for more information.

About the role

Join our team as a KYC Executive, Compliance! You will oversee end-to-end group client onboarding, conduct comprehensive KYC reviews. You will act as a key liaison between new clients and internal business development teams—verifying KYC documentation, resolve daily operational inquiries, and driving client account activation.

Key responsibilities

Manage the onboarding and offboarding process for both new and existing group clients.

Collaborate with different Business Departments to assess and to verified KYC (Know Your Customer) documentation.

Perform comprehensive Know-Your-Customer (KYC) reviews including new client onboarding/periodic reviews/KYC-related analysis.

Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.

Manage client inquiries and resolve queries or issues promptly throughout the onboarding and periodic review processes.

Assist new clients with the technical setup and activation of their accounts within the company's systems.

Identify gaps in existing processes and systems, liaising with IT and Product teams to implement enhancements via User Acceptance Testing (UAT) and ad-hoc projects.

Maintain and update Standard Operating Procedures (SOPs) whenever there are modifications to work processes or system functionalities.

Review and evaluate daily alerts generated by the KYC system, including adverse media, sanctions, and Politically Exposed Persons (PEP).

Support the generation of reports to present Key Risk Indicators (KRI) to management for data-driven decision-making.

Requirement

Diploma or Degree in Business, Economics, Finance, Accounting, or an equivalent field.

Able to work in a fast-paced environment with numerous stakeholders.

Resourceful and independent with good problem-solving skills.

Strong communication and relationship-building skills.

Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market.

Commercial understanding of technology solutions, specifically towards the financial services industry preferred.

Minimum 3 year of KYC experience; at least 1 year for B2B experience is highly desirable.

Competitive Compensation and Benefit Package

• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Professional Development Training Workshops
• Team Building Sessions