Korean-Speaking O2C Process Analyst (Onsite, Malaysia)

IBM; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

IBM Malaysia Sdn. Bhd. is seeking a Process Analyst – Order to Cash (O2C) with Korean language skills for onsite work in Petaling Jaya. You will handle payments, cash application, credit management, and master data while driving process improvements and automation.

You will collaborate with Sales, Finance, and customers to ensure accurate accounting and timely settlements, supporting audits and KPI delivery in a regional IBM Enterprise Operations environment.

Qualifications

• Commerce graduate, accounting, finance, or related field.
• 3–6 years of experience in Order-to-Cash (O2C), Accounts Receivable, Cash Application, or Credit Management.
• Strong understanding of accounting principles, reconciliations, and payment processing.
• Experience managing cash application metrics and driving operational improvements.
• Experience collaborating with customers, Sales, and Finance teams to achieve business goals.

Responsibilities

• Process, post, and reconcile customer payments and cash receipts.
• Prepare journal entries and perform account reconciliations.
• Investigate and resolve unapplied, misapplied, or unidentified cash receipts.
• Analyze receivable accounts and support audit preparation activities.
• Perform Sales vs. Payment Reconciliation to match payments with invoices and resolve discrepancies.
• Maintain accurate transaction records in SAP ERP.
• Monitor customer account status and cash application performance against metrics.
• Ensure accurate allocation and settlement of customer payments.

Skills

Korean language proficiency

Education

Commerce graduate, Accounting, Finance, or related field

Bachelor's Degree

Tools

SAP S/4HANA

Job description

IBM Malaysia Sdn. Bhd. is seeking a Process Analyst – Order to Cash (O2C) with Korean language skills for onsite work in Petaling Jaya. You will handle payments, cash application, credit management, and master data while driving process improvements and automation.

You will collaborate with Sales, Finance, and customers to ensure accurate accounting and timely settlements, supporting audits and KPI delivery in a regional IBM Enterprise Operations environment.