Korean BBQ Restaurant Manager — Lead Ops & Service

Skyhigh Globalsoft; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking an experienced Restaurant Manager to oversee daily restaurant operations within a Korean BBQ setting. You will ensure smooth service, high customer satisfaction, staff performance, food quality and cost control while achieving sales targets.

The ideal candidate is a strong leader, disciplined, customer‑oriented, and able to perform in a fast‑paced environment. English and Bahasa Malaysia fluency is required, with Mandarin/Korean an advantage.

Qualifications

• Minimum 2–4 years of experience in restaurant/F&B management.
• Previous experience as a Restaurant Manager, Outlet Manager, Assistant Restaurant Manager or similar position.
• Experience in Korean BBQ, Japanese BBQ, hotpot or casual dining is an advantage.
• Strong leadership and people-management skills.
• Good communication and customer-service skills.
• Strong knowledge of restaurant operations and SOPs.
• Knowledge of food safety, hygiene and cleanliness standards.
• Able to work independently and make sound operational decisions.
• Able to work under pressure in a fast-paced restaurant environment.
• Proficient in English and Bahasa Malaysia. Mandarin/Korean is an advantage.

Responsibilities

• Oversee the day-to-day operations of the restaurant.
• Ensure the restaurant is clean, organized and ready for business.
• Monitor service flow, table turnover and overall dining experience.
• Lead, motivate and supervise all restaurant staff.
• Prepare staff schedules, shifts and manpower allocation.
• Train new employees on service standards, SOPs, food safety and restaurant procedures.
• Monitor staff attendance, punctuality, grooming and work performance.
• Maintain discipline and a positive, professional working environment.
• Handle operational issues and make quick, practical decisions when required.
• Coordinate closely with the kitchen and service teams.

Skills

Leadership

People management

Communication

Customer service

Food safety

SOP knowledge

Restaurant operations

English

Job description

Jora Malaysia is seeking an experienced Restaurant Manager to oversee daily restaurant operations within a Korean BBQ setting. You will ensure smooth service, high customer satisfaction, staff performance, food quality and cost control while achieving sales targets.

The ideal candidate is a strong leader, disciplined, customer‑oriented, and able to perform in a fast‑paced environment. English and Bahasa Malaysia fluency is required, with Mandarin/Korean an advantage.