Lead Kitchen Operations & Quality Champion

RE&S Enterprises; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a Kitchen Operations Manager to lead the kitchen team in preparing and delivering high-quality meals aligned with our concept. You will implement SOPs, oversee processes, and drive efficiency.

You will train staff, manage inventory and food costs, ensure safety and presentation standards, and collaborate with chefs to maintain profitability across outlets in Johor Bahru.

Qualifications

• Experience leading kitchen operations in a fast-paced environment.
• Ability to train staff and develop kitchen teams.
• Strong understanding of food cost models and profitability.
• Ensure compliance with SOPs, safety, and hygiene standards.

Responsibilities

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering.
• Oversee the implementation of processes and guidelines in Kitchen Operations.
• Train & develop kitchen staff in the preparation of all meals to the highest quality standards.
• Position kitchen staff according to operation needs to maximize kitchen efficiencies.
• Manage quality and level of kitchen inventory as well as products delivered from suppliers.
• Understand food cost models and how these impact the profitability of the restaurants.
• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard.
• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu.
• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies.
• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and kitchen storage capacity.
• Oversee the setting up and cleaning of stations by staff.
• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency.
• Investigate causes and reasons for customer complaints pertaining to food quality.
• Oversee operations to ensure compliance with all safety procedures and guidelines.
• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality.
• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition.
• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety.
• Lead team by providing guidance, support and motivation.
• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions.
• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices.
• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor.
• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor.

Skills

Kitchen leadership

Staff training

Inventory management

Food safety compliance

Quality assurance

Job description

Jora Malaysia is seeking a Kitchen Operations Manager to lead the kitchen team in preparing and delivering high-quality meals aligned with our concept. You will implement SOPs, oversee processes, and drive efficiency.

You will train staff, manage inventory and food costs, ensure safety and presentation standards, and collaborate with chefs to maintain profitability across outlets in Johor Bahru.