KL-based Hybrid IT Business Analyst – Japan Focus

Marsh Agency; Kuala Lumpur; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

Marsh is seeking an IT Business Analyst to join our Technology team in Kuala Lumpur, Malaysia. This hybrid role requires three days in the office weekly and focuses on delivering for Japan through close collaboration with business leaders, vendors, and technical teams.

The ideal candidate will translate business needs into clear requirements, maintain traceability, document processes and user stories, and support testing, training, and deployment across the product lifecycle.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience as a Business Analyst in the insurance industry.
• Strong requirements analysis, writing, presentation and communication skills.
• Proficiency with MongoDB MEAN/MERN stacks.
• 5+ years in analyzing business problems and designing solutions.
• Ability to document process models, requirements and business scenarios using user stories.
• Stakeholder management and sign-off skills.
• Ability to collaborate with IT and business leaders.

Responsibilities

• Bridge between business stakeholders and technical teams, translating needs into clear requirements and user stories.
• Ensure traceability of requirements to IT solutions and test coverage.
• Document current and future business processes with maps and user stories.
• Ensure development teams understand requirements and support testing.
• Develop UAT scenarios and scripts and facilitate acceptance testing.
• Create training materials and support end-users and internal teams.
• Define and manage scope for releases with Business/IT.
• Support the product lifecycle from planning to deployment, including backlog grooming.

Job description

Marsh is seeking an IT Business Analyst to join our Technology team in Kuala Lumpur, Malaysia. This hybrid role requires three days in the office weekly and focuses on delivering for Japan through close collaboration with business leaders, vendors, and technical teams.

The ideal candidate will translate business needs into clear requirements, maintain traceability, document processes and user stories, and support testing, training, and deployment across the product lifecycle.