Kitchen Assistant - Guest Service & Team Play

Venus Gourmet; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Meal allowance

Shift allowance

Split shift allowance

Overtime allowance

Service point

Health insurance

Opportunities for promotion

Professional development

Job summary

Venus Gourmet in Kuala Lumpur is seeking a hospitality team member focused on guest satisfaction and service excellence. You will collaborate with kitchen and bar staff to ensure timely delivery, maintain high food and beverage quality, and address guest concerns professionally.

The role requires flexibility to work shifts, including weekends and public holidays, with strict adherence to health, safety, and hygiene regulations. Training to support events may be provided.

Qualifications

• Strong customer service skills
• Basic knowledge of food safety and hygiene
• Flexible and calm under pressure
• Good time management skills
• Team-oriented
• Patient with good interpersonal skills
• Confident communicating with guests
• Willing to work shifts, including weekends and public holidays

Responsibilities

• Coordinate with kitchen and bar staff to ensure timely order delivery
• Monitor food and beverage quality
• Address guest concerns professionally
• Setup, clear, and reset tables
• Ensure proper table settings
• Work closely with team members to deliver a positive guest experience
• Assist in training new staff when required
• Comply with health, safety, and hygiene regulations
• Support events and special functions when required

Skills

Customer service

Food safety

Calm under pressure

Time management

Team orientation

Interpersonal skills

Guest communication

Shift work

Job description

Venus Gourmet in Kuala Lumpur is seeking a hospitality team member focused on guest satisfaction and service excellence. You will collaborate with kitchen and bar staff to ensure timely delivery, maintain high food and beverage quality, and address guest concerns professionally.

The role requires flexibility to work shifts, including weekends and public holidays, with strict adherence to health, safety, and hygiene regulations. Training to support events may be provided.