Key Account Manager, Corporate Segment

U Mobile; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Optical benefits

Insurance benefits

Flexi working hours

Staff subsidies

Smart Casual Attire

Child Parental Care Leave

Public transport access

Employee discounts

Job summary

U Mobile is seeking an experienced Account Manager to oversee relationships with key corporate clients. You will acquire and maintain long-term accounts by understanding client requirements and delivering tailored IT and telecommunications solutions to drive revenue growth.

The role requires a hunter mentality, exceptional communication, analytical mindset, and willingness to travel nationwide to meet clients.

Qualifications

• Degree in Accounting / Finance / Engineering / IT / Telecommunications or Business.
• At least 5 years account management experience.
• Telecommunications experience is a plus.
• Strong analytical and strategic mindset.
• Excellent communication and client-facing skills.

Responsibilities

• Oversee relationships with key clients and grow revenue.
• Identify client needs and tailor solutions to strategic accounts.
• Build long-term partnerships and ensure high client satisfaction.
• Travel nationwide to meet clients and close deals.
• Negotiate contracts and service agreements.

Skills

Account management

Client relationships

Telecom experience

Strategic thinking

Analytical mindset

Communication skills

Negotiation

Travel readiness

Education

Degree in Accounting/Finance/Engineering/IT/Telecommunications

Job description

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

We are looking for a skilled Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for acquiring and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

If you are passionate about acquiring, managing and servicing high service revenue accounts with the objective of revenue growth and account retention, then this could very well be the role for you.

The Day-To-Day Activities

• A Hunter who is resourceful with an all-out sales approach and highly determined to acquire new accounts - at least 5 years of effective elevator pitches and winning the confidence of clients to embark on long-term relationships with the company;
• Creative, quick to grasp concepts and able to tailor IT business solutions to meet clients’ needs that will not only solve problems but also add value to their day-to-day business operations/long-term business output;
• Service-minded, empathetic, responsive and a problem solver - as clients look to you as their main point of contact / dedicated business partner, they expect nothing but the best from you especially in servicing problems, initiating and completing tasks quickly and accurately;
• Proactive in reaching out to the right stakeholders across all levels and functions at U Mobile and clients’ organisations;
• Fantastic at convincing and negotiating contracts and agreements so that they are mutually benefiting for clients and U Mobile;
• Flexible with timing and ready to travel to meet and service clients nationwide;
• Self-initiated, a team player and sensitive to external changes in the market.

About You

• Degree in Accounting / Finance / Engineering / Computer Sciences / Telecommunications / IT or Business Management
• At least 5 years account management experience
• Telecommunications experience, especially in commercial management, account management is an added advantage
• Strategic and a very analytical mindset
• Ability to articulate thoughts in a logical, concise and convincing manner
• Creative and financially savvy
• Attention to detail and meticulous
• Excellent communicator and strong ability to influence
• Outgoing, extroverted and able to engage / build business relationships with C-suite audiences