Key Account Manager

Tonasco Malaysia Sdn Bhd; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Tonasco Malaysia Sdn Bhd, a precision components manufacturer for high-tech industries, seeks a results-oriented sales professional to drive growth across domestic and international key accounts. You will develop account plans, pursue opportunities, and coordinate with engineering, supply chain, and quality teams to win orders.

This role emphasizes RFQ handling, quotations, customer relationship building, and timely order fulfilment.

Qualifications

• Bachelor’s Degree in Mechanical Engineering or related field.
• 3–5 years of experience in key account management or sales within manufacturing or engineering industries.
• Experience handling industrial clients, preferably in high-tech sectors such as Semiconductor or Medical instruments.
• Strong communication and presentation skills in English.
• Willingness to travel as required.

Responsibilities

• Manage and achieve sales targets for assigned key accounts across domestic and international territories.
• Develop and execute account plans, sales strategies, and marketing activities to drive business growth.
• Build and maintain strong relationships with existing and prospective customers through regular visits, meetings, and exhibitions.
• Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
• Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment.
• Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems.
• Collaborate closely with engineering, supply chain, and quality teams to support customer enquiries, quotations, and order fulfilment.

Skills

Communication skills

Customer-oriented mindset

Travel willingness

Education

Bachelor’s degree in Mechanical Engineering or related field

Job description

Are you a results-driven sales professional with a passion for advanced engineering solutions? At Tonasco, we specialize in precision components for high-tech industries such as Semiconductor, Optical & Laser, Medical, and Life Sciences.

We are seeking a dynamic and proactive team player to drive business growth, strengthen customer relationships, and position Tonasco as a preferred partner to global clients. If you thrive in a fast-paced, collaborative environment and are eager to grow your career in a high-tech manufacturing setting, we invite you to join us.

Responsibilities

• Manage and achieve sales targets for assigned key accounts across domestic and international territories.
• Develop and execute account plans, sales strategies, and marketing activities to drive business growth
• Build and maintain strong relationships with existing and prospective customers through regular visits, meetings, and exhibitions
• Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
• Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
• Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
• Collaborate closely with engineering, supply chain, and quality teams to support customer enquiries, quotations, and order fulfilment.

This role is non-commission based

Requirements

• Bachelor’s Degree in Mechanical Engineering or a related field
• Minimum 3 – 5 years of relevant experience in key account management or sales within manufacturing or engineering industry
• Experience handling industrial clients, preferably in high-tech sectors such as Semiconductor or Medical instruments.
• Strong communication and presentation skills in English
• Results-driven, proactive, and customer-oriented mindset
• Willingness to travel as required

Whether you are a seasoned CNC machinist, a talented CAM programmer, a meticulous QC technician, a target-driven sales engineer or a visionary digitalisation expert, you will find limitless opportunities for growth and exposure to working with top global industry leaders in the high-tech sectors.

With a culture of excellence and commitment to precision and quality, Tonasco is the ultimate destination for those who crave excitement and challenges. If you’re ready to unleash your potential, collaborate with the best, and make a real impact in precision machining, Tonasco is the place for you. Join our team and be part of a journey shaping the future of machining!

We Strive To Be Super Smart!