Key Account Executive - FMCG

MKA JOYCARE SDN. BHD.; Selangor; On-site; MYR 56,000 - 100,000; Full time

Job summary

MKA Joycare Sdn Bhd is seeking a Key Account Executive in Malaysia to manage key retailers and drive sales in the health and beauty division.

You will build strong relationships, implement promotions, ensure product visibility, and monitor performance across accounts. Travel to visit customers will be required, and you will collaborate with marketing on campaigns.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field or at least Diploma holder with 1–2 years experience in account management, preferably in FMCG, cosmetics, skincare or personal care.
• Good understanding of sales, promotions, merchandising, and retail account management.
• Good organizational skills with the ability to manage multiple accounts and meet deadlines.
• Willing to travel for customer visits, meetings, and business activities.
• Strong communication and relationship-building skills with customers and business partners.
• Analytical mindset with proficiency in Excel and sales reporting tools.

Responsibilities

• Build and maintain strong relationships with key retailers, distributors, and e-commerce partners in the health and beauty industry.
• Serve as the primary point of contact for the assigned key accounts, ensuring excellent customer service and quick resolution of issues.
• Regularly visit customers and manage end-to-end product sampling and deliveries.
• Monitor account performance and proactively propose growth strategies.
• Achieve monthly, quarterly and annual sales targets.
• Negotiate pricing, promotions and trading terms to maximize profitability.
• Identify cross-selling and upselling opportunities within the product portfolio.
• Coordinate with the marketing team to execute in-store promotions, beauty events and online campaigns.
• Ensure product placement, displays and branding comply with guidelines and attract consumer attention.
• Monitor market trends, competitor activities and consumer insights to optimize product positioning.
• Prepare sales forecasts, promotional plans and account review reports.
• Track and evaluate the effectiveness of promotional activities.
• Provide regular feedback to management on account performance and market conditions.

Skills

Sales

Promotions

Merchandising

Retail account management

Communication

Relationship-building

Excel

Sales reporting tools

Education

Bachelor’s degree / Diploma in Business or Marketing

Tools

Excel

Sales reporting tools

Job description

Our#MKAJoycareTeamis expanding! We are hiring Key Account Executive to manage one of our key retailers. This role will be responsible for managing and growing sales for assigned key accounts within the health and beauty division. This includes developing strong customer relationships, implementing promotional activities and ensuring optimal product visibility and market penetration.

What You Would Work On

Build and maintain strong relationships with key retailers, distributors, and e-commerce partners in the health and beauty industry.

Serve as the primary point of contact for the assigned key accounts, ensuring excellent customer service and quick resolution of issues.

Regularly visit customers and manage end-to-end product sampling and deliveries.

Monitor account performance and proactively propose growth strategies.

Achieve monthly, quarterly and annual sales targets.

Negotiate pricing, promotions and trading terms to maximize profitability.

Identify cross-selling and upselling opportunities within the product portfolio.

Coordinate with the marketing team to execute in-store promotions, beauty events and online campaigns.

Ensure product placement, displays and branding comply with guidelines and attract consumer attention.

Monitor market trends, competitor activities and consumer insights to optimize product positioning.

Prepare sales forecasts, promotional plans and account review reports.

Track and evaluate the effectiveness of promotional activities.

Provide regular feedback to management on account performance and market conditions.

Requirements

Bachelor’s degree in Business, Marketing, or related field or at least Diploma holder with 1-2 years experience in account management, preferably in FMCG, cosmetics, skincare or personal care.

Good understanding of sales, promotions, merchandising, and retail account management.

Good organizational skills with the ability to manage multiple accounts and meet deadlines.

Willing to travel for customer visits, meetings, and business activities.

Strong communication and relationship-building skills with customers and business partners.

Analytical mindset with proficiency in Excel and sales reporting tools.

Ability to work independently and as part of a team.

Passionate in health, beauty and skincare preferred.

Additional info

We are fully on site and our working hours are Monday to Friday, 9am to 6pm.

Our office, MKA Joycare Sdn Bhd is located at 40, Jln TPP 3, Taman Perindustrian Putra, 47130 Puchong, Selangor.

We are fully on site and our working hours are Monday to Friday, 9am to 6pm.

Our office, MKA Joycare Sdn Bhd is located at 40, Jln TPP 3, Taman Perindustrian Putra, 47130 Puchong, Selangor.

Brands including:

If you are someone who strives in a fast-paced and collaborative environment, hands-on and excited to contribute to the organization's massive growth, then we look forward to hearing from you!

MKA Joycare primarily started off with skincare, but wanted to find solutions to refine our lives to make everyday a special occasion. MKA Joycare expanded its business into distribution, research and development of health and beauty products, launching many popular haircare, skincare and protective care brands in the process. We have more than 2000 retail and online touch points in Malaysia, Singapore, Brunei, and South East Asia. We are part of the MKA Group; and we have been established since 2008. We strive to provide high quality products and deliver our best service at all times.

Brands including:

If you are someone who strives in a fast-paced and collaborative environment, hands-on and excited to contribute to the organization's massive growth, then we look forward to hearing from you!

• What's your expected monthly basic salary?
• How many years' experience do you have as a Key Account Executive?
• Which of the following types of qualifications do you have?
• Do you have FMCG retail experience?
• Do you have experience completing ad hoc and month end reporting?
• How much notice are you required to give your current employer?
• Are you willing to travel for this role when required?
• How many years' experience do you have as a Key Account Management Executive?

MKA Joycare primarily started off with skincare, but wanted to find solutions to refine our lives to make everyday a special occasion. MKA Joycare expanded its business into distribution, research and development of health and beauty products, launching many popular haircare, skincare and protective care brands in the process. We have more than 2000 retail and online touch points in Malaysia, Singapore, Brunei, and South East Asia. We are part of the MKA Group; and we have been established since 2008. We strive to provide high quality products and deliver our best service at all times.

Brands including:

If you are someone who strives in a fast-paced and collaborative environment, hands-on and excited to contribute to the organization's massive growth, then we look forward to hearing from you!