Junior Sales Executive

Chow Tai Fook Jewellery Group; Seberang Perai; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Job summary

Chow Tai Fook Jewellery Group is seeking a customer-focused retail associate in Malaysia to deliver exceptional service and expert product guidance in a luxury jewelry environment. You will build knowledge of craftsmanship and brand stories to advise clients, drive personal and store sales targets, and maintain pristine visual displays.

The role requires strong interpersonal skills, a passion for luxury products, and the ability to work flexible retail hours.

Qualifications

• GCE ‘N’ Level or above / SPM Level and above.
• Sales experience preferably in the jewelry industry / luxury brands.
• Demonstrated ability to deliver strong customer service with a proven sales track record
• Passion for luxury products and a keen sense of style.
• Well-groomed, personable, and confident, with strong interpersonal and communication skills
• Team-oriented with the ability to adapt quickly to a fast-paced retail environment
• Multilingual to cater to different groups of clienteles.

Responsibilities

• Provide an outstanding customer experience, creating an exceptional shopping experience.
• Develop and maintain deep product knowledge, encompassing craftsmanship, design intent, styling possibilities, and the brand stories behind each piece, to deliver confident and engaging customer advice.
• Achieve individual and store sales targets through active customer engagement and tailored product recommendations
• Manage inventory level through conducting inventory counts and maintaining clear inventory records.
• Ensure the store is impeccably maintained, with visual displays that reflect the brand’s image and current promotions.
• Coordinate and fulfil customer orders, including in-store collection and delivery arrangements
• Support the execution of in-store campaigns, promotions, and events
• Able to commit to retail hours

Skills

Multilingual

Customer service

Interpersonal communication

Sales experience

Team player

Fashion sense

Education

GCE N Level / SPM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

GCE ‘N’ Level or above / SPM Level and above.

Sales experience preferably in the jewelry industry / luxury brands.

Demonstrated ability to deliver strong customer service with a proven sales track record

Passion for luxury products and a keen sense of style.

Well-groomed, personable, and confident, with strong interpersonal and communication skills

Team-oriented with the ability to adapt quickly to a fast-paced retail environment

Multilingual to cater to different groups of clienteles.

Requirement

• GCE ‘N’ Level or above / SPM Level and above.
• Sales experience preferably in the jewelry industry / luxury brands.
• Demonstrated ability to deliver strong customer service with a proven sales track record
• Passion for luxury products and a keen sense of style.
• Well-groomed, personable, and confident, with strong interpersonal and communication skills
• Team-oriented with the ability to adapt quickly to a fast-paced retail environment
• Multilingual to cater to different groups of clienteles.

Responsibility

• Provide an outstanding customer experience, creating an exceptional shopping experience.
• Develop and maintain deep product knowledge, encompassing craftsmanship, design intent, styling possibilities, and the brand stories behind each piece, to deliver confident and engaging customer advice.
• Achieve individual and store sales targets through active customer engagement and tailored product recommendations
• Manage inventory level through conducting inventory counts and maintaining clear inventory records.
• Ensure the store is impeccably maintained, with visual displays that reflect the brand’s image and current promotions.
• Coordinate and fulfil customer orders, including in-store collection and delivery arrangements
• Support the execution of in-store campaigns, promotions, and events
• Able to commit to retail hours

Benefits

• EPF
• SOCSO
• EIS