Junior Program Manager

Lancesoft Malaysia; Penang; On-site; MYR 67,000 - 112,000; Full time

Job summary

Lancesoft Malaysia in Penang is seeking an experienced Project Coordinator to oversee complex customer projects, coordinate cross-functional teams, and ensure on-time delivery. This role involves permanent night shift with US hours and requires strong communication and stakeholder management.

You will review requirements, maintain documentation, and provide regular status updates while leveraging tools like Financial Force and related systems.

Qualifications

• 3+ years in project coordination, project management, program management, or sales operations.

Responsibilities

• Coordinate custom and complex customer projects and track project progress.
• Review customer requirements and maintain project documentation.
• Coordinate activities across Sales, Engineering, Operations, and Project Management teams.
• Monitor timelines, risks, issues, and deliverables; elevate when required.
• Act as a key point of contact for internal and external stakeholders.
• Support project planning, quality assurance, implementation, and delivery.
• Provide project status updates and identify process improvements.
• Work with tools such as Financial Force (FF), DOMS, DellStar, OFS, EBI, PET Tool, and FMT.

Skills

Fluent English

MS Excel

MS Word

PowerPoint

Stakeholder management

Communication

Education

IT degree

Project Management

Business degree

Tools

Financial Force (FF)

DOMS

DellStar

OFS

EBI

PET Tool

FMT

Job description

Experience: 3+ Years | Location: Malaysia | Shift: Permanent Night Shift / US Hours

Key Responsibilities

• Coordinate custom and complex customer projects and track project progress.
• Review customer requirements and maintain project documentation.
• Coordinate activities across Sales, Engineering, Operations, and Project Management teams.
• Monitor timelines, risks, issues, and deliverables; elevate when required.
• Act as a key point of contact for internal and external stakeholders.
• Support project planning, quality assurance, implementation, and delivery.
• Provide project status updates and identify process improvements.
• Work with tools such as Financial Force (FF), DOMS, DellStar, OFS, EBI, PET Tool, and FMT.

Requirements

• 3+ years in project coordination, project management, program management, or sales operations.
• Bachelor’s degree in IT, Project Management, Business, or related field preferred.
• Strong communication, stakeholder management, organization, and problem-solving skills.
• Proficiency in MS Excel, Word, and PowerPoint.
• Technical understanding of PC operating systems/deployment environments is an advantage.
• Strong customer-facing skills and fluent English.
• Willingness to work permanent night shift / US hours.