Junior Global Regulatory & Documentation Specialist

NCS Solutions; Bayan Lepas; On-site; MYR 54,000 - 69,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Performance Bonus

Annual Bonus

Training Provided

Job summary

NCS Solutions, based in Malaysia, seeks a detail-oriented Regulatory Specialist I to support global regulatory compliance for a portfolio of technology products across international markets.

You will collaborate with Engineering teams, manufacturing partners, test laboratories, certification bodies, and authorities to manage certification renewals, coordinate product samples for testing, maintain regulatory documentation, and respond to requests for compliance information from regulators and

Qualifications

• Bachelor's Degree or equivalent experience preferred.
• 1-3 years of working experience in document control, compliance, quality, regulatory affairs, or project coordination is an advantage.
• Strong English communication and coordination skills when working with internal and external stakeholders.
• Proficiency in Mandarin to support Taiwan customers/members.
• Experience with ERP systems (Oracle or similar) is an advantage.
• Basic knowledge of SQL databases is preferred but not required.
• Comfortable handling large volumes of documentation and detailed record management.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent attention to detail and documentation management capabilities.
• Ability to work independently while collaborating effectively within a global team environment.

Responsibilities

• Regulatory Certification Support: Support regulatory certification and compliance activities for new and existing products across global markets.
• Monitor certification renewal schedules and compliance requirements to ensure certifications remain current.
• Maintain and update regulatory certification records and document repositories.
• Assist with continued compliance activities and certification renewal projects.
• Sample Procurement & Test Coordination: Coordinate procurement, ordering, tracking, and delivery of product samples required for certification renewals and compliance testing.
• Work closely with internal teams and order management functions to ensure timely sample fulfillment.
• Follow up on shipment status and proactively resolve delays to prevent impacts on certification schedules.
• Coordinate sample modification activities when required to support testing and certification requirements.
• Provide shipment and tracking information to internal stakeholders, testing laboratories, and external partners.
• Documentation & Regulatory Records Management: Maintain regulatory documentation libraries, technical files, and certification records across various document management platforms.
• Support the organization and maintenance of Technical Construction Files (TCF) and other compliance-related documentation.
• Learn and navigate regulatory document repositories, network drives, SharePoint sites, databases, and document management systems.
• Assist in publishing and maintaining regulatory certificates on company websites and internal systems.
• Document Request Management: Act as the first point of contact for regulatory document requests from internal and external stakeholders.
• Coordinate the retrieval and provision of certificates, test reports, declarations, technical documents, and other compliance-related records.
• Research and locate supporting documentation from regulatory libraries and technical files.
• Work with subject matter experts to obtain documentation when requests require additional investigation or clarification.
• Support evolving regulatory requirements where certification agencies and authorities may request customized documentation beyond standard certificates.
• Cross-Functional Collaboration: Collaborate with Engineering teams, manufacturing partners, test laboratories, certification bodies, and regulatory agencies worldwide.
• Provide regulatory documentation and information to external partners upon request.
• Support new product introduction (NPI) activities and sustaining compliance programs.
• Assist with customs-related documentation and regulatory processes as required.
• Benefits: Annual Leave, Medical and Hospitalisation Leave, EPF, SOCSO, EIS, Performance Bonus, Annual Bonus, Training Provided

Skills

Bachelor's Degree

1-3 years experience

English communication

Mandarin proficiency

ERP systems (Oracle)

SQL databases

Documentation management

Organizational skills

Attention to detail

Independent with global team

Education

Bachelor's Degree or equivalent

Job description

NCS Solutions, based in Malaysia, seeks a detail-oriented Regulatory Specialist I to support global regulatory compliance for a portfolio of technology products across international markets.

You will collaborate with Engineering teams, manufacturing partners, test laboratories, certification bodies, and authorities to manage certification renewals, coordinate product samples for testing, maintain regulatory documentation, and respond to requests for compliance information from regulators and