Junior Game Live Ops & Analytics Project Manager

Zempot Malaysia Sdn. Bhd.; Johor Bahru; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

ZEMPOT MALAYSIA SDN BHD is seeking a Junior Business Project Manager to support game business and service operations, focusing on data-driven improvements for the Taiwan market. You will coordinate cross-functional teams to plan, track, and optimize live ops, events, and content enhancements.

This role emphasizes hands-on experience with performance metrics, content/service improvement, and collaboration across development, design, and CS teams. Fresh graduates are welcome to apply.

Formación

• Bachelor's degree in Business, Marketing, Data, or related fields (fresh graduates are welcome).
• Basic understanding of data and metrics (Excel/spreadsheet proficiency).
• Good communication skills and willingness to learn.
• Internship or project experience in data analysis, live ops, or business planning (preferred).
• Experience with SQL, BI tools (Tableau, Looker, etc.), or game analytics tools (preferred).
• Familiarity with Taiwan market or player preferences (preferred).
• Proficiency in Korean, English and Mandarin (preferred).

Responsabilidades

• Monitor and regularly report key KPIs (DAU/MAU, retention D1/D7/D30, session metrics, etc.).
• Organize service status and derive insights based on data.
• Identify engagement and retention improvement points through player behavior analysis.
• Propose directions for content (events, missions, reward structures) and service improvement.
• Conduct competitor/market research (Taiwan) and organize benchmarks.
• Assist in planning and execution of in-game events and promotions.
• Manage the live ops calendar and coordinate schedules.
• Measure event performance and summarize improvement plans.
• Work with internal teams (development, design, CS) on daily operations.

Conocimientos

Data analysis

Excel proficiency

Communication skills

Willingness to learn

Educación

Bachelor's degree

Herramientas

SQL

Tableau

Looker

Game analytics

Descripción del empleo

ZEMPOT MALAYSIA SDN BHD is seeking a Junior Business Project Manager to support game business and service operations, focusing on data-driven improvements for the Taiwan market. You will coordinate cross-functional teams to plan, track, and optimize live ops, events, and content enhancements.

This role emphasizes hands-on experience with performance metrics, content/service improvement, and collaboration across development, design, and CS teams. Fresh graduates are welcome to apply.