Junior AV Systems Engineer — Field & Remote Support

IPENET Solutions Sdn Bhd

Petaling Jaya

Hybrid

MYR 30,000 - 42,000

Full time

5 days ago

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Job summary

IPENET Solutions Sdn Bhd is seeking a diligent Junior Engineer to support installation, testing and maintenance of audio visual and video conferencing systems. You will assists on-site and remotely coordinate with the project team, with travel to customer sites across Johor and a base at the Petaling Jaya office in Kuala Lumpur.

Fresh graduates or candidates with up to 2 years of relevant experience are encouraged to apply.

Qualifications

Degree in Electrical/Electronic Engineering, IT, Networking, Audio Visual technology or a related discipline.
Fresh graduates and candidates with up to 2 years of relevant experience are encouraged to apply.
Basic understanding of computer hardware, IP networking and common AV connections; willingness to develop these skills through training.
Familiarity with Microsoft Teams, Zoom or similar video conferencing platforms is an advantage.
Able to communicate clearly in Malay and understand technical documentation in English.
Practical problem-solving skills, willingness to learn and a professional approach to customers.
Able to organise assigned site visits, provide timely progress updates and follow tasks through to completion.
Willing to travel regularly to customer sites. A valid driving license is required.

Responsibilities

Assist with the installation, configuration, testing and commissioning of audio visual and video conferencing systems.
Diagnose and resolve basic issues involving displays, projectors, microphones, speakers, cameras, AV connections and meeting-room systems.
Carry out preventive maintenance and system checks using approved procedures.
Coordinate assigned site activities with the project team, installers, subcontractors and customers.
Provide customers with basic system demonstrations and operating guidance during handover.
Maintain accurate service reports, site photos, equipment records, test results and updates on outstanding issues.
Escalate complex faults, site delays and technical risks promptly to the technical lead or project manager.
Follow site safety requirements and company procedures.