Japanese-Speaking IT Infrastructure Engineer

DXC Technology Company

Petaling Jaya

On-site

MYR 90,000 - 130,000

Full time

14 days+

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Job summary

DXC Technology Inc. is seeking an IT Engineer who can provide expertise in IT infrastructure for our Japanese clients across the deal lifecycle.

The role covers server, network, and application infrastructure, with emphasis on ITIL-aligned processes and clear communication in Japanese and English. The successful candidate will support transitions, monitor delivery against budgets and quality standards, and work with stakeholders to maintain service levels while driving improvements.

Qualifications

Bachelor's degree in Computer Science, Engineering, IT or related field.
Fresh grads are welcome to apply.
Training will be provided for other backgrounds.

Responsibilities

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
Work with team members to resolve more complex or cross-technology incidents.
Identify potential escalations and alert management proactively.
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
Apply patch and security changes per policy.
Proactively monitor the environment for patch compliance.
Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Solution Design: Applies the company solutions to meet moderately complex customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
Provide continual improvement recommendations/direction- setting advice within work team.
Participate in customer and internal projects, including transformation.
Lead projects from own responsibility area.
Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.