IT Tech Lead - SAP SD

Jabil; Penang; On-site; MYR 240,000 - 360,000; Full time

Job summary

Jabil in Penang, Malaysia seeks an IT Tech Lead with strong SAP S/4 knowledge to drive SAP implementations and integrations across global teams. You will work with SAP developers and business IT to design solutions, perform gap analyses, and coordinate UATs in a manufacturing setting.

The role emphasizes leadership, process design, and adherence to SAP standard solutions while collaborating with cross-functional teams across Asia, Europe, and the Americas.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 8+ years in SAP application software within manufacturing.
• Experience with SD modules, B2B EDI, and SAP configurations.

Responsibilities

• Design, deploy, and enhance SAP solutions to meet business goals.
• Collaborate with IT and business teams across regions on SAP delivery.
• Lead gap analysis, workshops, and UAT coordination with SMEs.

Skills

SAP S/4

Cross-functional

Business process

Stakeholder

Education

Bachelor's degree in CS/MIS

Tools

SAP BASIS

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Description

As an IT Tech Lead, you need to have exposure to system functionality and business process knowledge about SAP S/4 and integration of SAP with different business applications. Your functional skills will be further enhanced in future because we highly encourage our team member to cross function to different business enterprise functions such as Sales Distributions, Production Planning, Purchasing, Inventory and Quality Management, Finance, Environment, Health and Safety Management and Portal. You will work closely with the technical team (programmer, SAP basis) and business IT from all around the globe (Asia, Europe, America) on SAP project implementation, process design and solutioning.

Additional Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the design, implementation, deployment, and enhancement of SAP Solutions to achieve defined business goals.
• Full understanding of business process requirements with the ability to identify process or system gaps and appropriate resolutions.
• Have strong functional and/or system configuration knowledge in order to design solutions to fulfill business requirements with related functional and development teams
• Collaborate with a group of individuals involved in the development, support, coding, testing, debugging, documenting, maintaining, and installing of business applications programs.
• Drive the business requirements gathering process and perform gap analysis via conducting workshops, assessing operational processes and analyzing how the requirements can be implemented within SAP Delivery functional design documentation, test plans, and coordinate User Acceptance Trainings (UATs) with Subject Matter Experts (SMEs).
• Ability to prepare mapping spec for inbound or outbound messages to SAP or Shopfloor System integration.
• Design and implement interfaces to external systems.
• Present proposed solutions to the Design Review Committee (DRC) for approval.
• Provide functional advice and assistance to other IT teams as necessary
• Participate in the exchange of ideas and information within the project/department personnel
• Ensure successful delivery of SAP module configurations.
• Educate stakeholders and drive the usage of SAP Standard solutions instead of custom development, where possible.
• Working with SAP developers to implement custom code solutions when necessary.
• Deliver SAP implementations, upgrades, enhancements or extensions of existing SAP application.
• Work in cross-functional and cross-application teams to achieve optimal designs while matching business requirements.
• Perform support of system including assisting with installations at plant sites, providing support to current users, monitoring the system, and troubleshooting issues.
• Provide training and support for all plants including coordination with other plants and installation teams.
• Participate in development and rollout of new functionality.
• Assist in the development of guidelines, checklists, procedures, and training documentation.
• Ensure all project are scheduled, planned to achieve the right balances of roadmap/strategic developments, and necessary ongoing enhancement to maintain the integrity of the application/infrastructure.
• Ensure project communication is effective with all parties.
• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific
• Interpret a variety of instructions furnished in written, verbal, diagram or schedule form
• Maintain discretion and confidentiality in all areas pertaining to the IT systems
• Understand and embrace business and IT strategic direction
• Adhere to all safety and health rules and regulations associated with this position and as directed by the supervisor.
• Comply and follow all procedures within the company security policy.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Computer Science, Computer Information Systems, Information Technology or Management Information Systems, or closely related or equivalent field, or foreign equivalent.
• At least 8 years of work experiences in SAP Application Software implementation within the manufacturing industry.
• Experience to include: 5 years of experience configuring SAP Sales & Distribution (SD) modules, working on B2B EDI integration for internal and external, developing and delivering solution proposals or related written communications to internal or external customers.
• Have knowledge in SAP Handling unit management, SAP Serialization, Loftware output, BTO (Build-to-Order)/CTO (Configure-to-Order) processes and SAP variant configuration will be added advantages.
• Have knowledge on SAP CTO Business process & Handling Unit management will be added advantages.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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