IT Support Executive

Tunku Abdul Rahman University of Management and Technology (TAR UMT); Penang; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Medical

Staff Development Scheme

Higher EPF (Employer contributions)

Job summary

TAR UMT is seeking an IT Generalist to install, configure, and maintain computer systems across campus. The role also covers troubleshooting hardware/software issues, basic network connectivity, AV equipment, and documenting SOPs.

You will collaborate with other IT teams to ensure smooth operations and system reliability. Ideal candidates hold a recognised degree in CS/IT, 1–2 years of IT experience, and demonstrate analytical, problem-solving, and independent working abilities while staying

Qualifications

• Recognised Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 1-2 years of relevant IT experience preferred.
• Resourceful and self-motivated.
• Strong analytical and problem-solving skills.
• Able to keep abreast with technology changes.
• Able to work independently and be part of a team.

Responsibilities

• Installing, configuring, and maintaining computer systems.
• Troubleshooting hardware and software issues.
• Troubleshooting basic network connectivity issues.
• Setting up, operating, and troubleshooting AV equipment.
• Maintaining system documentation, including SOPs.
• Collaborating with other IT teams to ensure smooth system operations.

Skills

Analytical skills

Problem solving

Self-motivated

Teamwork

Independent work

Adaptability to technology changes

Troubleshooting

Education

Bachelor's Degree in Computer Science / IT or related field

Job description

The successful candidate will be responsible in installing, configuring, and maintaining computer systems, troubleshooting hardware and software issues as well as basic network connectivity issues, setting up, operating, and troubleshooting AV equipment. Maintaining system documentation, including standard operating procedures (SOPs) and collaborate with other IT teams to ensure smooth system operations.

Key responsibilities

• Installing, configuring, and maintaining computer systems
• Troubleshooting hardware and software issues
• Troubleshooting basic network connectivity issues
• Setting up, operating, and troubleshooting AV equipment
• Maintaining system documentation, including standard operating procedures (SOPs)
• Collaborating with other IT teams to ensure smooth system operations

About you

• Recognised Bachelor's Degree in Computer Science, Information Technology, or a related field
• 1-2 years of relevant IT experience preferred
• Resourceful and self-motivated
• Strong analytical and problem-solving skills
• Able to keep abreast with technology changes
• Able to work independently and be part of a team

Perks and benefits Medical Staff Development Scheme, Higher EPF (Employer con

Tunku Abdul Rahman University of Management and Technology (‘TAR UMT’) is a premier institution of higher learning in Malaysia set up in 1969 as TAR College by the Malaysian Chinese Association (MCA) to provide quality and affordable tertiary education to Malaysians.

TAR College was named after the first Prime Minister of Malaysia, Allahyarham YTM Tunku Abdul Rahman Putra Al-Haj and set up to complement and supplement the efforts of the Malaysian Government to meet the current and future manpower needs of the nation.

On 2 May 2013, it officially became a University College under the name Tunku Abdul Rahman University College (TAR UC) until 2022, which it changed its name to TAR UMT, opening up a new vista for the University to explore and to develop further in the sphere of academia.

The University has its Main Campus in Kuala Lumpur and five branches in Penang, Perak, Johor, Pahang and Sabah respectively.

The University offers more than 200 programmes at pre-university, diploma, bachelor’s degree and postgraduate levels. These programmes cover several fields, ranging from professional programmes in accountancy, engineering and built environment, business and management, finance and ICT, to disciplines in applied sciences, microelectronics, mass communication, creative arts, hospitality management and social science as well as Foundation Level.

TAR UMT education is well recognized locally and internationally among the academic fraternity and professional bodies. The University has educated more than 290,000 graduates, many of whom are the eminent leaders in various industries owing to the holistic education offered at TAR UMT.

Moving forward with 54 years of academic excellence, TAR UMT is well-poised to become an institution that is acknowledged nationally and globally as the leading provider of quality education.

Tunku Abdul Rahman University of Management and Technology (‘TAR UMT’) is a premier institution of higher learning in Malaysia set up in 1969 as TAR College by the Malaysian Chinese Association (MCA) to provide quality and affordable tertiary education to Malaysians.

TAR College was named after the first Prime Minister of Malaysia, Allahyarham YTM Tunku Abdul Rahman Putra Al-Haj and set up to complement and supplement the efforts of the Malaysian Government to meet the current and future manpower needs of the nation.

On 2 May 2013, it officially became a University College under the name Tunku Abdul Rahman University College (TAR UC) until 2022, which it changed its name to TAR UMT, opening up a new vista for the University to explore and to develop further in the sphere of academia.

The University has its Main Campus in Kuala Lumpur and five branches in Penang, Perak, Johor, Pahang and Sabah respectively.

The University offers more than 200 programmes at pre-university, diploma, bachelor’s degree and postgraduate levels. These programmes cover several fields, ranging from professional programmes in accountancy, engineering and built environment, business and management, finance and ICT, to disciplines in applied sciences, microelectronics, mass communication, creative arts, hospitality management and social science as well as Foundation Level.

TAR UMT education is well recognized locally and internationally among the academic fraternity and professional bodies. The University has educated more than 290,000 graduates, many of whom are the eminent leaders in various industries owing to the holistic education offered at TAR UMT.

Moving forward with 54 years of academic excellence, TAR UMT is well-poised to become an institution that is acknowledged nationally and globally as the leading provider of quality education.