IT PROEJCT MANAGER

upscale; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

upscale is seeking an IT Project Manager to lead software projects, manage scope, schedules, and budgets while coordinating multiple interdependent workstreams.

You will drive Agile ceremonies, collaborate with Product Owners, and ensure governance, documentation, and effective stakeholder updates.

The role requires a Bachelor’s degree with honours, 5+ years of IT project delivery experience, familiarity with Waterfall and Agile, and PMP or Scrum Master certification.

Qualifications

• Bachelor’s degree with honours in Information Technology or related field.
• Minimum 5 years of experience managing and delivering software projects.
• Proficient in Waterfall and Agile project delivery methodologies.
• Strong project tracking and performance monitoring.
• PMP/Scrum Master certification held.

Responsibilities

• Lead and manage software projects to ensure alignment with scope, schedule, and budget.
• Oversee multiple interdependent workstreams with clear, timely reporting.
• Identify risks and provide mitigation strategies.
• Engage stakeholders with updates on progress, changes, and risks.
• Lead Change Management procedures and ensure thorough project documentation.
• Ensure compliance with internal standards and conduct post‑mortem reviews.
• Manage external vendors and ensure quality delivery through all testing phases.
• Plan and facilitate Agile ceremonies, backlog management, and continuous improvement.

Skills

Agile leadership

Project management

Risk management

Education

PMP / Scrum Master certification

Job description

IT Project Manager

1. Project Management

Lead and manage projects to ensure alignment with defined scope, objectives, schedules, and budgets.

Oversee multiple interdependent workstreams, ensuring clear, consistent, and timely reporting.

Capable in identify potential risks and able to provide solutions to avoid/mitigate.

2. Stakeholder Communication

Engage with stakeholders to provide updates on project progress, changes, and risks.

Understand business requirements, propose value-adding ideas, and maintain open communication with internal teams and external vendors.

Facilitate meetings with stakeholders and senior leadership, including the preparation of approval documentation for project initiatives.

3. Project Governance and Standards

Apply standardized project management methodologies and tools.

Oversee Change Management procedures and ensure thorough project documentation.

Ensure compliance with internal standards and specifications, and conduct lesson learnt / project post-mortem review

4. Team and Vendor Management

Manage and ensure quality delivery by external suppliers.

Lead project teams through Site Acceptance Test (SAT), System Integration Testing (SIT), User Acceptance Testing (UAT).

5. Agile/Scrum Team Leadership

Plan and facilitate Scrum ceremonies, remove team impediments, and coach teams on Agile best practices.

Proficient in gathering requirements through user stories, prioritizing tasks, facilitating workshops, and documenting outcomes.

Drive continuous improvement initiatives and track team performance using relevant metrics.

Collaborate with Product Owners on backlog management and promote Agile principles across teams.

Job Requirements

Bachelor's Degree with honours in Information Technology, or any related field.

Minimum 5 years of experience in managing and implementing software projects.

Proficient in both Waterfall and Agile project delivery methodologies.

Strong capability in project tracking and performance monitoring.

Certified in PMP / Scrum Master practices.

Prior experience in the ITSM, ITAM, ITOM deployment is preffered.