IT Operations & Infrastructure Team Leader/Specialist (Data Center, DBA, ITSM)

Private Advertiser; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Private Advertiser is seeking a versatile IT Operations & Infrastructure Team Leader/Specialist for positions at Sedenak Tech Park, Kulai and Kuala Lumpur. The role focuses on Data Center operations with secondary exposure to DBA and ITSM, requiring availability for night and weekend shifts in a 24/7 environment.

The ideal candidate will manage hardware, facilities, and ITSM tooling while coordinating with cross-functional teams to ensure high availability and security of mission-critical

Qualifications

• Data Center Operations exposure including onsite infrastructure and hardware management.
• DBA-related activities: database tuning, backups and recovery strategies.
• ITSM tooling experience with platforms such as BMC Remedy/Helix.

Responsibilities

• Data Center Operations: onsite infra management in a 24/7 environment.
• Facility Management: oversee power, cooling, HVAC and M&E maintenance.
• Database Administration: tuning, backups, and data integrity collaboration with dev teams.
• ITSM Tool Management: administer ITSM platforms and translate requirements into technical solutions.

Job description

IT Operations & Infrastructure Team Leader/Specialist (Data Center, DBA, ITSM)

o Primary Purpose: We are seeking versatile IT professionals to join our Operations Management team. The ideal candidate will ensure the stability, security, and high availability of our mission-critical infrastructure. This role is a hybrid focus, primarily centered on Data Center Operations (hardware, facilities, and 24/7 support) with secondary exposure to Database Administration and IT Service Management (ITSM) tooling.

Key Responsibilities

• Data Center Operations: Perform onsite infrastructure and hardware installation, maintenance, break-fix, and cabling management in a 24/7 environment.
• Facility Management: Oversee critical facility infrastructure (power, cooling, HVAC) and coordinate M&E maintenance to ensure safe and efficient data center operations.
• Database Administration: Execute database tuning, backup/recovery strategies, and collaborate with development teams to optimize data models and ensure data integrity.
• ITSM Tool Management: Administer and support ITSM platforms (e.g., BMC Remedy/Helix), translating business requirements into technical solutions and driving service improvements.

Context & Remarks

• Green Flag: This is a broad-spectrum role offering exposure to multiple IT domains (DC, DB, ITSM), ideal for candidates seeking diverse operational experience.
• Work Environment: Onsite roles located at Sedenak Tech Park, Kulai (DC/Facility) and KL (ITSM/DBA).
• Critical Requirement: Candidates must be available for shift work (nights/weekends) for Data Center and Facility roles.

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