IT Operations Executive

Parkson; Subang Jaya; On-site; MYR 31,000 - 40,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Medical Benefits

Career Growth

Training Opportunities

Staff Purchase Discount

Job summary

Parkson is seeking a proactive Floor Executive to oversee daily store operations, supervise the sales floor, and drive customer service excellence while meeting sales targets.

The role requires leadership, strong communication, and the ability to manage a team in a fast-paced retail environment. Fresh graduates or experienced professionals are welcome, with weekends and holidays as part of retail hours.

Qualifications

• Degree holders (Fresh Graduates are encouraged to apply).
• Diploma holders with 3–4 years of experience in retail or service industry.
• SPM holders with at least 5 years of supervisory experience in retail or service industry.

Responsibilities

• Manage daily store opening and closing procedures.
• Supervise daily store operations and ensure smooth workflow.
• Drive sales performance and achieve department sales targets.
• Prepare staff duty rosters and ensure sufficient manpower coverage.
• Allocate duties and supervise team performance.
• Plan and execute in-store promotions and sales campaigns.
• Monitor stock levels, merchandising, price tags and promotional displays.
• Handle customer enquiries, feedback, returns and exchanges professionally.
• Ensure compliance with company policies, safety standards and statutory requirements.
• Conduct stock takes and maintain inventory accuracy.
• Prepare reports and communicate sales performance to management.
• Train, coach and supervise team members to maintain high service standards.
• Perform other duties assigned by the management.

Skills

Leadership

Team management

Communication

Interpersonal skills

Planning & organisation

Problem-solving

Multitasking

Customer service

Education

Degree holders

Diploma with 3–4 years experience

SPM with 5 years supervisory experience

Tools

Microsoft Office

Job description

Job Description

We are looking for a proactive Floor Executive to oversee daily store operations, supervise the sales floor, and ensure excellent customer service while achieving sales targets.

Job Requirements

• Degree holders (Fresh Graduates are encouraged to apply).
• Diploma holders with 3–4 years of experience in the retail or service industry.
• SPM holders with at least 5 years of supervisory experience in retail or the service industry.
• Good leadership and team management skills.
• Strong communication and interpersonal skills.
• Good planning, organisation and problem-solving abilities.
• Proficient in Microsoft Office.
• Able to multitask and work in a fast-paced retail environment.
• Willing to work retail hours, including weekends and public holidays

Job Responsibilities

• Manage daily store opening and closing procedures.
• Supervise daily store operations and ensure smooth workflow.
• Drive sales performance and achieve department sales targets.
• Prepare staff duty rosters and ensure sufficient manpower coverage.
• Allocate duties and supervise team performance.
• Plan and execute in-store promotions and sales campaigns.
• Monitor stock levels, merchandising, price tags and promotional displays.
• Handle customer enquiries, feedback, returns and exchanges professionally.
• Ensure compliance with company policies, safety standards and statutory requirements.
• Conduct stock takes and maintain inventory accuracy.
• Prepare reports and communicate sales performance to management.
• Train, coach and supervise team members to maintain high service standards.
• Perform other duties assigned by the management.

Benefits

• EPF
• SOCSO
• EIS
• Medical Benefits
• Career Growth
• Training Opportunities
• Staff Purchase Discount