Floor Supervisor (Batang Kali)

Rakanda; Batang Kali; On-site; MYR 22,320 - 24,552; Full time

Benefits offered by this job

EPF

Socso

EIS

Medical Claim

Attendance Allowance

Maternity and Paternity Leaves

Job summary

Rakanda is seeking a Floor Supervisor to oversee daily department operations, monitor performance and coordinate merchandise shipping and receiving. The role emphasizes customer service standards, pricing accuracy, and neat, engaging displays to attract shoppers.

You will lead by example, train team members, and step in as the leader in the absence of the Outlet Manager. Strong organizational skills and teamwork are essential in this fast-paced retail setting.

Qualifications

• Highschool diploma or equivalent.
• Age 22–36 years.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.

Responsibilities

• Oversee goods management within the department according to procedures.
• Monitor sales performance and communicate trends to purchasing.
• Ensure correct pricing and proper merchandise display.
• Maintain department and store cleanliness and orderliness.
• Promote professionalism within the retail operation team.
• Ensure departmental systems and processes run smoothly.
• Provide on-the-job training and guidance to staff.
• Act as person-in-charge when Outlet Manager is absent.

Skills

Organizational skills

Attention to detail

Communication skills

Teamwork

Education

Highschool diploma or equivalent

Job description

The Floor Supervisor oversees daily operations, monitors staff performance, coordinates merchandise shipping and receiving, resolves day-to-day issues, and ensures a high standard of customer service.

In this role, you will:

• Oversee the management of goods within the assigned department in accordance with company procedures
• Monitor sales performance and customer purchasing trends, and provide timely feedback to the purchasing team
• Ensure accurate pricing and proper display of merchandise in line with company standards
• Maintain cleanliness and organization of the department and store
• Promote professionalism among staff within the retail operation team
• Ensure all departmental systems and processes are well-maintained and functioning effectively
• Provide on-the-job training and guidance to new and existing staff when required
• Act as person‑in‑charge in the absence of Outlet Manager or Assistant Outlet Manager

You might thrive in this role if you have:

• Highschool diploma or equivalent
• Age between 22-36
• Strong organizational skills and attention to detail
• Ability to work in a fast‑paced environment
• Good communication and interpersonal skills
• Ability to work independently and as a part of a team

Compensation, Benefits and Perks

The salary ranges from RM2,000 - RM2,200.

• EPF
• Socso
• EIS
• Medical Claim
• Attendance Allowance
• Maternity and Paternity Leaves

Position opened on July 22, 2026. This is a full‑time position.