IT Executive

Quintus Search; Petaling Jaya; On-site; MYR 33,480 - 55,800; Full time

Job summary

A leading manufacturing and engineering services company in Petaling Jaya is seeking an IT Executive to support end users related to the JD Edwards application. The role involves providing periodic support, maintaining user IDs, and coordinating with external vendors. The ideal candidate has a degree in IT or Computer Science and proven experience in supporting JDE applications. Strong problem-solving and communication skills are essential, along with the ability to work flexible hours.

Qualifications

• Proven experience in supporting JDE application.
• Experience working in end-user environment.
• Ability to think outside of the box.

Responsibilities

• Perform periodic and ad-hoc support to end users relating to JD Edwards application.
• Maintain JDE application user IDs.
• Liaise with external support vendor on JDE application issues.

Skills

Supporting JDE application

Problem solving skills

Communication skills

End-user support

Education

Degree in Information Technology or Computer Science

Job description

Our client is a public listed manufacturing and engineering services company.

As the IT Executive, the main objective of the role is to support end users relating to JD Edwards Application.

Job Description

• System - Perform periodic and ad-hoc support to end users relating to JD Edwards (JDE) application (e.g. assisting in resolving issues reported by end user, creation or modification of new or existing report request by end user, ensure smooth operation of JDE application throughout daily, weekly and monthly cycle, etc).
• Security - Perform periodic maintenance on JDE application user IDs (eg. new user ID creation, modify user ID upon request, disabling user ID upon approval from respective HOD, etc).
• Others - Liaise with external support vendor on any JDE application related such as new project implementation and/or troubleshooting and problem solving.

Job Requirements

• Possess minimum a Degree in Information Technology or Computer Science
• Proven experience in supporting JDE application
• Proven experience in working in end-user environment and provide support to end user
• Hands-on experience in deploying, managing and supporting JDE application modules (i.e. Financial, Distribution, Manufacturing, etc.)
• Independent and self-motivated individuals
• Ability to think outside of the box
• Able to work outside of the normal office hours as and when required
• Possess good problem solving skills and communication skills.