IT & Digitalization Lead: Process Automation & ERP

iBroad Solutions; Puchong; On-site; MYR 67,000 - 112,000; Full time

Job summary

iBroad Solutions is seeking an IT & Digitalization Junior Manager to bridge business operations and IT by delivering practical digital solutions, workflow automation, and system integrations. You will oversee IT infrastructure, security, and internal systems to enable scalable growth, working across departments to translate business needs into technology outcomes.

The role emphasizes business-focused IT, providing governance, training, and process improvements to enhance efficiency and enable

Qualifications

• Bachelor's degree in a related IT or business field.
• 4–6 years of IT, systems or digitalization experience in commercial/operational settings.
• Hands-on with IT infrastructure, ERP, system integration and cloud services.
• Strong business acumen and stakeholder management.
• Manufacturing/engineering/trading experience preferred.

Responsibilities

• Identify workflow improvements with cross-functional teams.
• Implement workflow automation and system integration.
• Manage IT infrastructure including networks, servers, cloud, backups and security.
• Maintain ERP, HRMS, CRM, dashboards and internal portals.
• Coordinate IT projects and vendor activities.
• Develop IT SOPs and provide user training.

Skills

Business acumen

Analytical thinking

Communication

Stakeholder management

Project coordination

Workflow automation

ERP implementation

System integration

Digital transformation

Education

Bachelor's Degree in IT, Information Systems, Computer Science, Business Technology, or a related field

Tools

ERP

CRM

HRMS

Dashboards

Job description

iBroad Solutions is seeking an IT & Digitalization Junior Manager to bridge business operations and IT by delivering practical digital solutions, workflow automation, and system integrations. You will oversee IT infrastructure, security, and internal systems to enable scalable growth, working across departments to translate business needs into technology outcomes.

The role emphasizes business-focused IT, providing governance, training, and process improvements to enhance efficiency and enable