IT Business Analyst: Drive Agile Projects & Delivery

B2B Commerce (M) Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

B2B Commerce (M) Sdn Bhd in Malaysia is seeking an IT Business Analyst to oversee delivery of software solutions, align tech with business goals, and guide projects from inception through execution. You will coordinate cross-functional teams and manage stakeholder expectations.

Ideal candidates have a PM-related degree, PMP/Agile certification is a plus, 1–3 years of experience in software/SaaS, strong organization and communication skills, and fluency in English and Mandarin.

Qualifications

• Bachelor's degree in Project Management, Business, IT, or related fields.
• PM methodologies certification (PMP, Agile, Scrum) is a plus.
• 1–3 years of project management experience in software development or SaaS.
• Strong organizational, problem-solving and decision-making skills.
• Excellent communication and interpersonal skills with diverse teams and stakeholders.
• Independent and proactive in managing multiple projects in a dynamic environment.
• Fluency in English and Mandarin to meet client requirements.

Responsibilities

• Project Planning and Execution: Define project scope, goals, and deliverables in collaboration with stakeholders, ensuring technical and business feasibility.
• Develop and maintain a detailed project plan to track progress and ensure milestones are achieved.
• Risk and Change Management: Manage changes in scope, schedule, and costs using appropriate verification techniques; identify risks and mitigation strategies.
• Stakeholder Communication: Establish and maintain relationships with clients, vendors, and internal teams; communicate status and updates effectively.
• Quality Assurance: Ensure all deliverables meet quality standards and client expectations; provide escalations and resolutions for issues.

Skills

Communication skills

Bilingual English/Mandarin

Organizational skills

Problem-solving

Stakeholder management

Independent and proactive

Education

Bachelor's degree in Project Management or related field

Tools

JIRA

Agile/Scrum

Job description

B2B Commerce (M) Sdn Bhd in Malaysia is seeking an IT Business Analyst to oversee delivery of software solutions, align tech with business goals, and guide projects from inception through execution. You will coordinate cross-functional teams and manage stakeholder expectations.

Ideal candidates have a PM-related degree, PMP/Agile certification is a plus, 1–3 years of experience in software/SaaS, strong organization and communication skills, and fluency in English and Mandarin.