Inventory & Customer Experience Lead

BATERIKU (M) SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 23,000 - 33,000; Full time

Job summary

Bateriku.com is hiring a friendly customer service associate at our Kuala Lumpur retail outlets. You will greet customers, answer inquiries and support sales with a positive attitude.

Training is provided to ensure you understand our services and products, and you will contribute to a smooth, customer-focused shopping experience. The role requires good communication, the ability to multitask, and the flexibility to work varied hours, including mornings, evenings and weekends.

Qualifications

• Basic understanding of sales principles and customer service practices.
• Ability to read, write and effectively communicate with customers, peers and management.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Responsibilities

• Conduct inventory and stock check daily.
• Provide excellent customer service and support sales activities.
• Assist customers with product information and recommendations.
• Maintain store appearance and cleanliness to a high standard.
• Handle transactions accurately and efficiently.
• Collaborate with team to meet daily targets.

Skills

Customer service

Communication skills

Team player

Multi-tasking

Willing to learn

Job description

Bateriku.com is hiring a friendly customer service associate at our Kuala Lumpur retail outlets. You will greet customers, answer inquiries and support sales with a positive attitude.

Training is provided to ensure you understand our services and products, and you will contribute to a smooth, customer-focused shopping experience. The role requires good communication, the ability to multitask, and the flexibility to work varied hours, including mornings, evenings and weekends.