Internship Trainee, Brewery Visit

Carlsberg Brewery Malaysia Bhd; Shah Alam; On-site; MYR 8,900 - 16,000; Part time

Job summary

Carlsberg Brewery Malaysia Bhd is seeking a passionate Brewery Visit Intern to join our team in Shah Alam. You will help create memorable brewery tour and hospitality experiences, supporting planning, coordination and execution of the Brewery Visit Programme and Probably the Best Lounge operations.

You'll work closely with internal teams, customers and visitors to deliver engaging tours, coordinate registrations and logistics, and ensure day-to-day operations run smoothly while upholding brand

Qualifications

• Degree required in Tourism Management, Hospitality Management, Event Management, Mass Communication or equivalent.
• Minimum CGPA 3.0 or Second Class Upper or equivalent.
• Able to commit for at least 3 months internship.
• Good command of English and Bahasa Malaysia.
• Proficient in Microsoft Word, Excel & PowerPoint.

Responsibilities

• Assist in planning, scheduling and coordinating brewery visits for various groups.
• Support day-to-day operations of the Probably the Best Lounge, ensuring visitor readiness.
• Coordinate visitor registrations, logistics and tour arrangements for smooth execution.
• Welcome and engage visitors, providing hospitality and support during visits.
• Liaise with internal teams, tour guides, vendors and external parties for visit needs.
• Prepare presentation materials, promotional items and visitor kits.
• Support event setup, crowd management and post-visit activities including feedback collection.
• Maintain accurate visitor records and operational documentation.
• Ensure compliance with company policies and safety guidelines.
• Identify opportunities to enhance visitor experience and contribute improvement ideas.

Job description

We are looking for a passionate, service-oriented, and detail-focused Brewery Visit Intern to join our team at Carlsberg Malaysia. In this role, you will gain hands‑on experience in creating memorable brewery tour and hospitality experiences, supporting the planning, coordination, and execution of our Brewery Visit Programme and Probably the Best Lounge operations.

Working closely with internal teams, customers, partners, and visitors, you will help deliver engaging tours, coordinate visitor activities, and ensure smooth day‑to‑day operations while upholding our brand standards. This internship offers a unique opportunity to develop event coordination, customer engagement, and operational management skills within a leading FMCG organization.

If you enjoy interacting with people, thrive in a dynamic environment, and are excited to create exceptional brand experiences, we would love to have you join us on this journey.

What you’ll be doing

• Assist in the planning, scheduling and coordination of brewery visits for customers, consumers, students, media and other stakeholder groups.
• Support the day‑to‑day operations of the Probably the Best Lounge, ensuring facilities, merchandise and visitor touchpoints are well maintained and visitor‑ready.
• Coordinate visitor registrations, confirmations, logistics and tour arrangements to ensure smooth programme execution.
• Welcome and engage visitors, providing excellent hospitality and support throughout their brewery visit experience.
• Liaise with internal teams, tour guides, vendors and external parties to support visit requirements and special events.
• Assist in preparing presentation materials, promotional items and visitor kits.
• Support event setup, crowd management and post‑visit activities, including feedback collection and reporting.
• Maintain accurate visitor records, attendance data and operational documentation.
• Ensure compliance with company policies, safety procedures and responsible consumption guidelines.
• Identify opportunities to enhance visitor experience and contribute ideas for continuous improvement initiatives.
• Undertake any additional duties or responsibilities that may be assigned from time to time.

What we’re looking for

• A strong communicator and people‑oriented individual who enjoys engaging with visitors and building positive relationships
• An organized and detail‑oriented individual who can manage multiple priorities and ensure smooth execution of activities
• A customer‑centric individual who is passionate about delivering exceptional hospitality and visitor experiences
• A positive and proactive learner who is eager to take initiative, embrace challenges, and continuously develop new skills
• A reliable team player who collaborates effectively with stakeholders to achieve shared goals

What you can expect

An organisation that invests in your growth and empowers you to excel.

We consciously create an environment that genuinely focuses on developing our people—through coaching.

We empower individuals to take ownership, make decisions, and learn from both successes and challenges. In line with our Growth Culture, we are committed to supporting you in reaching your full potential while creating meaningful impact.

A positive, inclusive, and high‑energy workplace where your contributions matter. The role places you at the heart of consumer experiences, and you will be supported by a team that values collaboration, compassion, and diverse perspectives.

You can expect a team thatcelebrates wins together, moves with speed, and embraces innovationto deliver extraordinary results. Your ideas, courage to challenge the status quo, and passion for our consumer will be recognized and appreciated.

Requirements

• Diploma/Bachelor Degree in Tourism Management, Hospitality Management, Event Management, Mass Communication or equivalent.
• Minimum CGPA 3.0 or Second Class Upper or equivalent
• Able to commit for at least 3 months internship
• Good command of English and Bahasa Malaysia
• Proficient in Microsoft Word, Excel & PowerPoint
• A proactive mindset with attention to detail and strong execution skills
• Experience in event management, tourism activities or student leadership roles is an added advantage

We regret to inform only shortlisted candidates will be notified.