Brewery Visit Intern - Hospitality & Events

Carlsberg Group; Shah Alam; On-site; MYR 8,900 - 13,000; Full time

Job summary

Carlsberg Malaysia in Shah Alam invites an enthusiastic Brewery Visit Intern to gain hands-on experience in crafting memorable brewery tours and hospitality experiences. You will support planning, coordination, and execution of the Brewery Visit Programme and lounge operations, while learning from seasoned teams.

You will collaborate with internal teams, customers, partners and visitors to deliver engaging tours, manage registrations, and ensure smooth daily operations consistent with our brand

Qualifications

• Diploma or bachelor degree in Tourism Management, Hospitality Management, Event Management or Mass Communication.
• Minimum CGPA 3.0 or Second Class Upper or equivalent.
• Available for at least 3 months internship.
• Good command of English and Bahasa Malaysia.
• Proficient in Microsoft Word, Excel & PowerPoint.
• Proactive mindset with attention to detail and strong execution skills.
• Experience in event management, tourism activities or student leadership roles is an added advantage.

Responsibilities

• Plan, schedule and coordinate brewery visits for customers, consumers, students, media and other stakeholder groups.
• Support day-to-day operations of the Probably the Best Lounge, ensuring facilities, merchandise and visitor touchpoints are well maintained and visitor-ready.
• Coordinate visitor registrations, confirmations, logistics and tour arrangements to ensure smooth programme execution.
• Welcome and engage visitors, providing excellent hospitality and support throughout their brewery visit experience.
• Liaise with internal teams, tour guides, vendors and external parties to support visit requirements and special events.
• Assist in preparing presentation materials, promotional items and visitor kits.
• Support event setup, crowd management and post-visit activities, including feedback collection and reporting.
• Maintain accurate visitor records, attendance data and operational documentation.
• Ensure compliance with company policies, safety procedures and responsible consumption guidelines.
• Identify opportunities to enhance visitor experience and contribute ideas for continuous improvement initiatives.
• Undertake any additional duties or responsibilities that may be assigned from time to time.

Skills

Strong communicator

Organized

Customer-centric

Proactive learner

Team player

Education

Diploma/Degree in Tourism

Hospitality/Event/Mass Comm background

Tools

Microsoft Word

Excel

PowerPoint

Job description

Carlsberg Malaysia in Shah Alam invites an enthusiastic Brewery Visit Intern to gain hands-on experience in crafting memorable brewery tours and hospitality experiences. You will support planning, coordination, and execution of the Brewery Visit Programme and lounge operations, while learning from seasoned teams.

You will collaborate with internal teams, customers, partners and visitors to deliver engaging tours, manage registrations, and ensure smooth daily operations consistent with our brand