- Manage CCTV, access-control & key-management globally across data centers and edge sites.
- Global physical-security deployments spanning data centers and edge sites.
- Own reliability, work with stakeholders and secure critical infrastructure!
Manage, maintain and support global physical security systems and their underlying infrastructure across data centers and edge sites. Ensure reliability, security and consistent deployment of CCTV, access control and key management platforms while collaborating cross-functionally to meet stakeholder needs.
Job Requirements
Responsibilities & Qualifications:
- Physical Security Platform Management
- Administration and support for CCTV/Video Management Systems (Genetec, Avigilon, Axis)
- Administration and support for Access Control Systems (Lenel, Genetec)
- Administration and support for Key Management Platforms (Traka)
- Infrastructure Support
- Server infrastructure: maintenance of Windows Server environments (patching, backups, hardening, health monitoring)
- Virtualization: support for VMware vSphere and VMware Cloud Foundation hosting for security systems
- Storage: management of video retention and performance (SMB/NFS, capacity monitoring, troubleshooting; Dell PowerScale/OneFS or Pure Storage experience)
- Incident Resolution & Troubleshooting
- Tier 2 incident troubleshooting (log review, root cause isolation, remediation coordination)
- Collaborate with local technicians for break-fix execution and rapid service restoration
- Network troubleshooting (VLAN/IP issues, routing/firewall dependencies, packet-level checks)
- Maintenance & Lifecycle Management
- Routine tasks: software/firmware upgrades, certificate renewals, configuration standardization, vulnerability remediation
- Maintain operational artifacts (runbooks, diagrams, inventories, incident/change records)
- Identify recurring issues and propose fixes via standardization, automation, or monitoring enhancements
- Stakeholder Guidance
- Support internal partners (Security, Facilities, DC Operations) on platform capabilities, limitations, and best practices
- Support vendor site access for break-fix & routine preventive maintenance, audit & compliance for service engineer/sub-con access
- Technical verification on break-fix, RPM & RMA processes
- 3+ years of experience in systems administration, security systems management, or infrastructure operations (data center/critical environment preferred)
- Expertise in Windows Server administration (troubleshooting, patching, hardening)
- Hands-on experience with physical security platforms (Genetec, Avigilon, Lenel, Traka)
- Knowledge of networking fundamentals (IP addressing, VLANs, DNS, routing, firewalls)
- Operational discipline in documentation, change control, and incident response
- Additional Value
- Virtualization (VMware) and storage (PowerScale/Pure) expertise
- Scripting/automation (Ansible, Python, PowerShell) for operational efficiency
- Monitoring/alerting practices (metrics, dashboards, log-based troubleshooting)
- Relevant certifications (Microsoft/VMware, Security+, Network+, ITIL)
Skills
Windows Server Administration
Access Control Systems (Lenel, Genetec)
Key Management Platforms (Traka)
VMware vSphere / VMware Cloud Foundation
Storage Management (SMB/NFS, PowerScale, Pure Storage)
Network Troubleshooting
Scripting & Automation (Ansible, Python, PowerShell)
Monitoring & Alerting
Training & Development
Continuous learning opportunities to enhance skills and career growth.
Collaborative, inclusive, and supportive workplace culture.
12 Days of Annual Leave & 14 days of Medical Leave
Performance Bonus
Annual performance-based rewards and incentives.
EPF, SOCSO & EIS
Statutory contributions that ensure financial security and employee protection.
Clear pathways for advancement and internal promotion opportunities.
Simplexity Tech was founded in 2015 with a bold mission: to bridge critical gaps in IT solutioning by delivering expert-driven services with exceptional value. From day one, our focus has been on pairing technical excellence with affordability, making enterprise-grade technology accessible to businesses of all sizes.Starting in South East Asia and the U.S., we quickly earned trust through high-quality products,...