Internship Programme (Paid) – Tourism Students (4–6 Months)

ZFB Travel; Kuala Lumpur; On-site; MYR 4,700 - 6,400; Full time

Benefits offered by this job

Paid internship RM500/month

Performance incentives

Job summary

ZFB Travel Sdn Bhd in Kuala Lumpur offers a 2026 Internship Programme for passionate students to learn hands-on in a real travel operation team. As a paid intern, you will gain practical skills, industry knowledge, and mentorship while supporting actual operations.

The internship spans 4 to 6 months, full-time, on-site, with RM500 per month and potential incentives for outstanding performance in sales and operations.

Qualifications

• Diploma or degree in Tourism, Hospitality, Events, Business, or related fields.
• Willingness to learn and proactively support operations.
• Strong communication and teamwork abilities.

Responsibilities

• Assist with managing incoming enquiries via WhatsApp, email, and social media.
• Follow up with leads and maintain customer relationships.
• Support sales in preparing quotations and itineraries.
• Research travel packages and assist in updating pricing and materials.
• Coordinate with hotels, transport providers, and partners for tours.

Skills

Customer interaction

Travel planning

Problem solving

Education

Diploma/Degree in Tourism

Hospitality/Event Management

Job description

Job Description

ZFB Travel Sdn Bhd is excited to open our 2026 Internship Programme for passionate, motivated students who want to learn, grow, and be part of a real travel operation team.

Why Join ZFB Travel?

At ZFB Travel, we believe in developing new talent and giving students hands‑on exposure to the real travel industry. As a paid intern, you will gain practical skills, industry knowledge, and mentorship from our experienced team while supporting actual operations.

Internship Scope & Responsibilities

As a Tourism Intern, you will get the opportunity to learn and contribute across multiple departments, including:

• Assist with managing incoming enquiries (WhatsApp, email, social media).
• Follow up with leads and maintain strong customer relationships.
• Support the sales team in preparing quotations and itineraries.

2. Tour Product Development

• Help research and create travel packages for outbound, inbound, and custom tours.
• Work with our tour consultants to update pricing, itineraries, and marketing materials.
• Research travel trend.

3. Tour Operations & Coordination

• Support the operations team in preparing travel documents for customers.
• Coordinate with hotels, transport companies, and partners.
• Learn how to conduct airport duty and handle group departures.
• Assist in managing tour schedules and vendor communication.

Throughout the internship, you will be exposed to:

• Real tour operations workflow
• Ground arrangement coordination
• Customer experience improvement
• Travel insurance, ticketing knowledge, and more

You will also receive guidance, training, and performance feedback throughout your internship.

Duration

4 to 6 months (full‑time, work-from-office) Intake available throughout 2026.

• Paid internship @ RM500 per month
• Additional incentives for outstanding performance in sales & operations

Who Should Apply

We welcome applications from:

Diploma / Degree students in Tourism, Hospitality, Events, Business, or related fields

Students who are hardworking, friendly, and proactive

Those who enjoy customer interaction, travel planning, and problem‑solving

ZFB Travel Sdn Bhd

At ZFB Travel, we pride ourselves on crafting exceptional outbound travel experiences, rooted in quality and trust. As a registered travel agency with MOTAC (Ministry of Tourism, Arts and Culture Malaysia), we are dedicated to designing halal travel packages that meet your unique needs and aspirations.

From halal-friendly holidays across Malaysia to bespoke international travel plans, our team ensures every detail is taken care of for a seamless experience. Count on ZFB Travel, your trusted travel agent in Kuala Lumpur , to turn your travel aspirations into unforgettable journeys.