Internship Indoor Sales Coordinator

HANNA INSTRUMENTS (M) SDN BHD; Johor Bahru; On-site; MYR 33,000 - 78,000; Full time

Job summary

HANNA INSTRUMENTS (M) SDN BHD in Johor Bahru, Malaysia, is hiring a Sales Support Executive to handle customer inquiries via phone, email, WhatsApp and other channels. You will understand requirements and recommend suitable products, prepare quotations and product information, and follow up to improve conversion.

You will also support outdoor sales with enquiries and quotations, and conduct outbound calls to book sales appointments, arrange product demos or proposals.

Qualifications

• Experience handling customer inquiries via multiple channels.
• Ability to understand requirements and recommend products.
• Strong communication and follow-up skills.

Responsibilities

• Handle customer inquiries through phone, email, WhatsApp and other channels.
• Understand customer requirements and recommend suitable products.
• Prepare and submit quotations, proposals and product information.
• Conduct follow-up calls to improve quotation conversion.
• Support outdoor sales team with customer enquiries and quotations.
• Conduct outbound cold calls to prospective customers for sales appointments, product demo or proposal.

Skills

Customer service

Communication

Negotiation

Tools

WhatsApp

CRM

Job description

• Handle customer enquiries through phone, email, WhatsApp and other communication channels.
• Understand customer requirements and recommend suitable products.
• Prepare and submit quotations, proposals and product information.
• Conduct follow-up calls and communication to improve quotation conversion.
• Support outdoor sales team with customer enquiries and quotations.
• Conduct outbound cold calls to prospective customers for sales appointments, product demo or proposal.
• Process custome...