An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Nutrilife Asia Sdn Bhd in Malaysia is seeking a part-time sales and customer support associate to assist customers via social platforms and chats. You will identify needs, guide customers to suitable products, and handle follow-ups with a focus on accuracy in orders and CRM records.
The role requires Mandarin Chinese fluency with basic Bahasa Malaysia and English, patience, reliability, and a willingness to learn. Training provided; benefits include leave, EPF, SOCSO, and medical coverage.
Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
Fluent in spoken, written and typed Mandarin Chinese.
Basic communication skills in Bahasa Malaysia and English.
Comfortable communicating with customers through text and messaging platforms.
Patient, empathetic and able to communicate clearly with customers.
Detail-oriented and able to follow structured processes.
Willing to learn, receive feedback and improve.
Responsible, reliable and able to work consistently.
Basic computer and digital platform skills.
Previous part-time sales experience is an advantage — training will be provided.
Fluent in spoken, written and typed Mandarin Chinese.
Basic communication skills in Bahasa Malaysia and English.
Comfortable communicating with customers through text and messaging platforms.
Patient, empathetic and able to communicate clearly with customers.
Detail-oriented and able to follow structured processes.
Willing to learn, receive feedback and improve.
Responsible, reliable and able to work consistently.
Basic computer and digital platform skills.
Previous part-time sales experience is an advantage — training will be provided.
Respond to customer enquiries through Facebook Messenger, WhatsApp and e-commerce platforms.
Understand customers’ needs and guide them towards suitable solutions.
Recommend suitable product packages based on customers’ needs and situations.
Follow up with potential customers and existing customers.
Handle order entry, tracking updates and CRM records accurately.
Learn and follow Nutrilife Asia’s sales conversation process and customer service standards.
Identify situations that require support and elevate them to team
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