Intern, Marketing

LVMH Group; Kuala Lumpur; On-site; MYR 16,740 - 27,900; Full time

Benefits offered by this job

Experience in luxury retail

Collaboration with industry professionals

Opportunities for skill enhancement

Job summary

LVMH Group is offering an internship at Sephora in Kuala Lumpur focused on CRM and marketing operations. This opportunity involves coordinating campaigns, analyzing performance, and working with cross-functional teams. Ideal candidates are pursuing relevant degrees and have a keen interest in beauty and retail. Strong organizational and digital skills are essential. The role provides a deep understanding of the beauty industry, enhancing communication and project management abilities.

Qualifications

• Currently pursuing a diploma/degree in a related field.
• Strong interest in beauty, retail, or lifestyle brands.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Social media savvy with knowledge of platforms like Instagram, TikTok, YouTube.

Responsibilities

• Assist in coordinating retail campaigns and partnerships.
• Create marketing communication plans for Rewards Boutique.
• Analyze campaign performance and provide reports.
• Maintain tracking of marketing budgets and costs.

Skills

Interest in beauty

Proficient in Microsoft Office

Strong organizational skills

Social media savvy

Education

Currently pursuing a diploma/degree in Marketing, Communications, Business

Tools

Excel

PowerPoint

Canva

Adobe Suite

Job description

Sephora, a division of LVMH – Moët Hennessy Louis Vuitton, is a global luxury leader in beauty retailing with over three thousand points of sale across the Americas, Europe, Middle East and Asia. Sephora Southeast Asia is a high growth division operating omni‑channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia, and ecommerce‑only businesses in the Philippines, Hong Kong and New Zealand. Our success is built on innovation, a unique product portfolio, market‑leading digital capability and exceptional people.

Job Responsibilities

• Retail campaigns and mall partnerships
• BAU brand‑led and CRM campaigns
• Collaborate with social media and PR teams on social content for brand and loyalty activations
• Coordinate with stakeholders to ensure accurate and timely setup of brand and loyalty events on Sephora channels to maximize awareness and RSVPs
• Coordinate with the Regional Loyalty team to execute monthly Rewards Boutique updates, driving online and in‑store redemptions
  • Create the monthly Rewards Boutique marketing communication plan
• Monitor ongoing brand partnership and CRM campaigns, ensuring stock availability and timely marketing communications
• Assist in identifying optimization opportunities to enhance brand campaigns and promotions both online and in stores
  • Contribute to the brand promotional campaign optimization plan
• Analyze campaign performance for brand and loyalty initiatives and create monthly post‑mortem reports
  • Prepare performance analysis reports for BAU Brand and Loyalty campaigns
• Maintain accurate tracking of retail and loyalty‑related costs in the marketing budget tracker
• Maintain trackers of
  • CRM & Brand Store Events

What You Will Learn

This internship provides a comprehensive understanding of CRM and marketing operations, honing skills in project coordination and teamwork within the beauty industry. You'll gain practical experience in coordinating and executing CRM & Brand campaigns, navigating vendor processes, and sourcing brand samples for rewards and gifts.

You’ll also develop strong collaboration skills by working with external stakeholders and cross‑functional teams, including category and e‑commerce. Ultimately, you’ll contribute to the successful operation of the Sephora Beauty Pass loyalty program and learn effective communication and project management techniques essential in marketing and customer relationship management, whilst gaining insights and experiences within the beauty industry and understanding retail & brand dynamics.

Who We’re Looking For

Requirements

• Currently pursuing a diploma/degree in Marketing, Communications, Business, or a related field
• Strong interest in beauty, retail, or lifestyle brands
• Proficient in Microsoft Office (especially Excel & PowerPoint); Canva or Adobe Suite is a plus
• Comfortable with basic performance tracking and digital marketing tools
• Strong organizational and communication skills
• Able to manage multiple timelines and support cross‑functional teams
• Social media savvy (Instagram, TikTok, YouTube)
• Willing to support occasional evening/weekend events/activations

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.