Intern Information Technology

DKSH; Kuala Lumpur; On-site; MYR 8,900 - 16,000; Full time

Job summary

DKSH in Malaysia invites an Intern to gain hands-on experience in SAP Applications – Finance and Controlling (FICO). Work with SAP professionals on finance processes, testing, documentation, and project activities within a multinational setting.

You will assist in resolving FI/CO tickets, monitor queues, and prepare reports using Excel, Power BI, or SAP tools, while developing analytical and problem-solving skills in a dynamic environment.

Qualifications

• Basic understanding of accounting and finance concepts.
• Knowledge of ERP systems or SAP is an advantage.
• Strong analytical and problem-solving skills.

Responsibilities

• Assist in analysis and resolution of SAP FI/CO support tickets.
• Support incident management and service request fulfillment.
• Monitor support queues and track ticket progress.
• Prepare test scenarios, test scripts, and test evidence documentation.
• Update project and support documentation repositories.
• Prepare project and support reports using Excel, Power BI, or SAP reporting tools.
• Analyze ticket trends and identify improvement opportunities.
• Support KPI monitoring and dashboard preparation.

Skills

Analytical thinking

Problem solving

Basic accounting knowledge

Education

Accounting/Finance student

Tools

SAP

Job description

About The Role

As an Intern, SAP Applications – Finance and Controlling (FICO), you will gain hands‑on exposure to enterprise SAP systems, finance business processes, and global IT operations while working alongside experienced SAP professionals. This role offers valuable experience in SAP support, business analysis, testing, documentation, and project activities within a multinational environment.

What You Will Deliver

• Assist in the analysis and resolution of SAP Finance and Controlling (FI/CO) support tickets.
• Support incident management and service request fulfillment activities.
• Monitor support queues and track ticket progress.
• Prepare test scenarios, test scripts, and test evidence documentation.
• Update project and support documentation repositories.
• Prepare project and support reports using Excel, Power Business Intelligence (Power BI), or SAP reporting tools.
• Analyze ticket trends and identify improvement opportunities.
• Support Key Performance Indicator (KPI) monitoring and dashboard preparation.

What You Bring

• Basic understanding of accounting and finance concepts.
• Knowledge of ERP systems or SAP is an advantage.
• Strong analytical and problem-solving skills.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long‑term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in SAP Applications.