Support Engineer, SAP FICO

RIMINI_MALAYSIA RIMINI STREET MALAYSIA Sdn Bhd; Malaysia; On-site; MYR 70,000 - 90,000; Full time

Job summary

RIMINI_MALAYSIA RIMINI STREET MALAYSIA Sdn Bhd is seeking a Support Engineer for SAP FI/CO & S/4HANA Financials to provide remote-based support for mission-critical applications. The role requires 6+ years of SAP experience and strong problem-solving skills, including ABAP debugging.

Key responsibilities include troubleshooting SAP finance applications, diagnosing issues, and working closely with customers to meet their needs. A bachelor's degree in computer science or a related field is required.

Qualifications

• 6+ years SAP experience, especially in SAP FICO modules and direct support of end-users.
• Proficiency with SAP ECC or S/4HANA Finance and consultant experience.
• Strong customer focus and communication skills.

Responsibilities

• Research, troubleshoot, and support SAP finance applications for global clients.
• Diagnose issues using ABAP debugging and develop fixes.
• Support client customizations and provide technical advice.

Skills

SAP FICO modules

ABAP debugging

Customer focus

Problem solving

Fluency in English

Education

Bachelor’s degree in computer science or related field

Job description

Position Summary

The Support Engineer, SAP FI/CO & S/4HANA Financials will provide remote-based support for mission‑critical SAP applications as part of the global customer‑support team.

Essential Duties & Responsibilities

• Research, troubleshoot, and support SAP finance applications for global clients.
• Diagnose issues using ABAP debugging, develop, test, package and deliver fixes.
• Work closely with customers daily to understand their needs and deliver high‑quality service.
• Support client customizations and share implementation best‑practice advice.
• Create scripts to identify, analyze and correct data issues.
• Manage key accounts as a technical/functional advisor.
• Provide hands‑on assistance using proprietary tools in a test environment or via remote connectivity.
• Work flexible hours, including evenings, weekends, and holidays, as the organization runs 24/7/365.
• Collaborate with virtual team members to extend field experience.
• Contribute to development of knowledge‑sharing methods, diagnostic tools, and processes to improve client experience.

Qualifications and Skills

• 6+ years SAP experience, especially in SAP FICO modules and direct support of end‑users in a corporate environment.
• Proficiency with SAP ECC or S/4HANA Finance (New GL, AR, AP, AA) and S/4HANA finance consultant experience.
• Technical‑functional knowledge of S/4HANA finance: New GL, Universal Journal.
• Experience with FI Localization, Cash Management, Group Reporting, Treasury is a plus.
• ABAP development skills for debugging, tracing, and optimization.
• Strong customer focus, problem solving, and communication (verbal & written).
• Excellent presentation skills for customer‑facing activities.
• Ability to travel short‑term for assignments.
• Fluency in English; Mandarin is preferred.
• Ready to work remotely from a home‑based office in a virtual environment.
• Proven record in SAP implementations, roll‑outs, or application support.
• Knowledge of SAP architecture, maintenance, patching, and customization/extension methodologies.
• High attention to detail and quick learning ability.
• Ability to work independently and as part of a team.
• Calm and professional in high‑pressure situations.

Location

Malaysia

Education

Bachelor’s degree in computer science, information technology, or a related field.

EEO Statement

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.