Insurance Sales Executive - B2B Growth & Customer Experience

Zurich Insurance; Kuala Lumpur; On-site; MYR 45,000 - 67,000; Full time

Job summary

Zurich Insurance in Kota Bahru is seeking a Business Sales Executive to sell insurance products to customers and small businesses over the phone and via email, identifying needs and taking actions to grow business.

The role emphasizes delivering excellent customer experiences, cross-selling opportunities, accurate quotations, and collaboration with internal teams to support campaigns and product enhancements within the organization. Local compliance and service standards apply.

Qualifications

• Sells insurance products to customers and small businesses over the phone and by email.

Responsibilities

• Sells the organization's propositions to new and existing clients.
• Acts as the customers point of entry into Zurich, resolving and escalating issues to ensure service delivery.
• Identifies customer needs and advises on propositions; cross-sells when appropriate.
• Ensures quotations are issued promptly and accurately, maintaining data integrity.
• Supports marketing campaigns and collaborates across units to enhance products and services.

Job description

Zurich Insurance in Kota Bahru is seeking a Business Sales Executive to sell insurance products to customers and small businesses over the phone and via email, identifying needs and taking actions to grow business.

The role emphasizes delivering excellent customer experiences, cross-selling opportunities, accurate quotations, and collaboration with internal teams to support campaigns and product enhancements within the organization. Local compliance and service standards apply.