Insurance Product & Portfolio Intern

Hong Leong Bank; Malaysia; On-site; MYR 11,000 - 22,000; Full time

Job summary

Hong Leong Bank in Malaysia is offering an Insurance Intern role within the Bancassurance Department. You will map current workflows, identify team responsibilities, and help automate processes to boost efficiency and frontline training programs.

This internship provides hands-on exposure to cross‑functional collaboration with internal teams and external partners, while supporting the optimization of training materials and delivery to frontline staff.

Qualifications

• Pursuing a Bachelor’s degree in Business, Finance, Insurance, or a related field.
• Proficiency in Microsoft Excel for data organization and analysis.
• Strong skills in Microsoft PowerPoint to create engaging presentations and training materials.
• Good communication and interpersonal skills to collaborate effectively across teams.

Responsibilities

• Map out the current processes of all the workflows for Banca.
• Identify the responsibilities of each team member.
• Suggest ways to improve or automate processes.
• Identify current training programs, materials, and events for the frontline.
• Work with insurers and the Bancassurance team to enhance training processes and materials.

Skills

Excel

PowerPoint

Communication

Team collaboration

Education

Bachelor’s Degree in Business/Finance/Insurance

Job description

Define your future at Hong Leong Bank We are seeking a proactive Insurance Intern within the Bancassurance Department to assist in mapping operational workflows, optimizing departmental processes, and strengthening frontline training programs. In this role, you will collaborate closely with internal teams and external partners to drive efficiency and elevate overall business performance.

Key Deliverables

• Map out the current processes of all the workflows for Banca
• Identify the responsibilities of each team member
• Suggest ways to improve or automate processes
• Identify current training programs, materials, and events for the frontline
• Work with insurers and the Bancassurance team to enhance training processes and materials

Basic Qualifications

• Currently pursuing a Bachelor’s Degree in Business, Finance, Insurance, or a related field
• Proficiency in Microsoft Excel for data organization and analysis
• Strong skills in Microsoft PowerPoint to create engaging presentations and training materials
• Good communication and interpersonal skills to collaborate effectively across teams

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital–at–the–Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank ("HLB") stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever‑increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.