Insurance _ CGC _ SJPP Officer

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 72,000 - 108,000; Full time

Job summary

OCBC Bank Malaysia seeks a detail-oriented officer to manage insurance coverage for insurable collaterals and related administration in line with internal guidelines and SLA/TAT targets.

The role requires timely handling of proposals, renewals and cancellations, plus daily Sundry Creditors and Collection Account reconciliations, with collaboration across Settlement, Loan Recovery, and reporting teams.

Qualifications

• Experience with insurance administration for collaterals.
• Ability to meet SLA/TAT targets and perform reconciliations.

Responsibilities

• Ensure insurance coverage for insurable collaterals follows guidelines and SLA/TAT.
• Reconcile Sundry Creditors GL daily per SLA/TAT.
• Reconcile Collection Account 2 per policies and procedures.
• Attend Insurance Administration (MY/SG) for proposals, renewals, cancellations and claims.
• Support Settlement by instructing GEGM / Zurich Takaful / STATE Brokers for deletions or account changes.
• Support Loan Recovery in deleting chargee clauses or cancelling policies.
• Review Insurance & CGC related reports in a timely manner.
• Manage CGC/SJPP admin tasks: submissions, payments, renewals, and monthly reconciliations.
• Respond to all GIFT MANAGER / BBCSC inquiries promptly.

Skills

Insurance admin

SLA adherence

GL reconciliation

Policy renewals

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Job Responsibilities

• To ensure adherence and process timely and accurately on insurance coverage for insurable collaterals in compliance with Bank's Guidelines and Procedures and in accordance to set SLA / TAT.


• To ensure daily reconciliation of Sundry Creditors GL in accordance to set SLA/TAT.


• To ensure the Collection Account 2 (both Conventional & Islamic) are reconciled and adhered to Collection Account Policy & Procedures.


• To ensure Insurance Administration [MY/SG] i.e. New Proposal Form Submission / Renewal and Cancellation of Policy / Claim are attended timely and accurately and in accordance to set SLA/TAT.


• To provide support to Settlement Team by sending instructions to GEGM / Zurich Takaful / STATE Brokers for deletion of chargee clause / change debiting account for properties redeemed.


• To provide support to Loan Recovery Unit (COD/SAM) to arrange for deletion of chargee clause or policy cancellation.


• To ensure Insurance & CGC related reports are reviewed in timely manner.


• To ensure CGC/SJPP Administration i.e. Submission / Application Status / Payment, Renewal & Cancellation of Guarantee / Monthly Reconciliation Reporting attended in accordance to set SLA / TAT set.


• To ensure all GIFT MANAGER / BBCSC Inquiries to be replied in timely manner with no overdue cases.

What we offer

• Competitive base salary.


• A suite of holistic, flexible benefits to suit every lifestyle.


• Community initiatives.


• Industry-leading learning and professional development opportunities.


• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.