Insurance Processor

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 45,000 - 84,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Professional development opportunities

Wellbeing and growth support

Job summary

OCBC e2 Power Sdn Bhd is seeking a Credit Administration professional to manage insurable collateral insurance, reconciliations, and related policy administration. The role emphasizes accuracy, timely processing, and strong collaboration with Settlement and Loan Recovery teams.

The ideal candidate will have a finance/business background, at least 2 years of experience in credit administration, and solid analytical and communication skills to handle complex tasks and deadlines.

Qualifications

• Must have strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Ensure adherence to processes for insurance coverage and collateral-related tasks.
• Reconcile Sundry Creditors GL and ensure timely SLA/TAT.
• Support Settlement and Loan Recovery teams with administrative tasks.
• Review and prepare Insurance & CGC reports in a timely manner.
• Respond to GIFT MANAGER/BBCSC inquiries promptly.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Organizational skills

Under pressure

Education

Bachelor's degree in finance or business

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

• To ensure adherence and process timely and accurately on insurance coverage for insurable collaterals in compliance with Bank's Guidelines and Procedures and in accordance to set SLA / TAT.
• To ensure daily reconciliation of Sundry Creditors GL in accordance to set SLA/TAT.
• To ensure the Collection Account 2 (both Conventional & Islamic) are reconciled and adhered to Collection Account Policy & Procedures.
• To ensure Insurance Administration [MY/SG] i.e. New Proposal Form Submission / Renewal and Cancellation of Policy / Claim are attended timely and accurately and in accordance to set SLA/TAT.
• To provide support to Settlement Team by sending instructions to GEGM / Zurich Takaful / STATE Brokers for deletion of charge clause / change debiting account for properties redeemed.
• To provide support to Loan Recovery Unit (COD/SAM) to arrange for deletion of charge clause or policy cancellation.
• To ensure Insurance & CGC related reports are reviewed in timely manner.
• To ensure CGC/SJPP Administration i.e. Submission / Application Status / Payment, Renewal & Cancellation of Guarantee / Monthly Reconciliation Reporting attended in accordance to set SLA / TAT set.
• To ensure all GIFT MANAGER/ BBCSC Inquiries to be replied in timely manner with no overdue cases.

• A degree in a relevant field, such as finance or business administration
• At least 2 years of experience in credit administration or a related field
• Strong understanding of credit administration processes and procedures
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Strong attention to detail and organizational skills

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.