Inside Sales Support Pro — Quoting, Billing & Contracts

Lenovo; Selangor; On-site; MYR 45,000 - 78,000; Full time

Job summary

Lenovo is seeking an Inside Sales Support Representative in Malaysia to partner with Sales, Customers, Partners and Internal Business Teams, ensuring smooth execution of service quotes, contracts and billing.

You will manage quotations, contract documentation, entitlement, renewals and amendments, process orders accurately, support billing adjustments, and coordinate with cross‑functional teams across regions.

Qualifications

• Bachelor's degree or equivalent qualification.
• Fluent in English and Mandarin (written and spoken).
• Able to read Traditional Chinese is highly preferred.
• 2-3 years of working experience in operations, sales support, order management, contract management, customer service, business support, or related functions.
• Proficiency in Microsoft Office / Microsoft 365 applications.

Responsibilities

• Prepare and manage service quotations, pricing proposals, and contract documentation for customers across multiple markets.
• Support contract entitlement, acceptance, renewal, amendment, and termination activities in accordance with Lenovo policies.
• Ensure accurate and timely processing of customer purchase orders and service agreements.
• Support billing activities, invoice validation, and billing adjustments while maintaining business compliance requirements.
• Monitor quotation, contract, and billing status to ensure timely completion and KPI achievement.

Skills

English proficiency

Mandarin proficiency

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

SAP S4 HANA

CRM systems

Job description

Lenovo is seeking an Inside Sales Support Representative in Malaysia to partner with Sales, Customers, Partners and Internal Business Teams, ensuring smooth execution of service quotes, contracts and billing.

You will manage quotations, contract documentation, entitlement, renewals and amendments, process orders accurately, support billing adjustments, and coordinate with cross‑functional teams across regions.