Inside Sales Specialist: Quotation, Support & Growth

Contacthings Solution; Bayan Lepas; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Significant Career Growth

Comprehensive Hospitalization Coverage

Modern Hospitality-Inspired Working环境

Annual Company Incentive Trip

Job summary

Contacthings Malaysia is a Penang-based engineering company specializing in automated test solutions, thermal control systems, and custom equipment development for the semiconductor industry. We are seeking a proactive Inside Sales professional to support sales operations, handle customer inquiries, prepare quotations, and perform basic sourcing activities to drive growth.

The role involves close collaboration with customers, suppliers, and internal teams to ensure smooth order processing,

Qualifications

• Diploma or Degree in Business, Marketing, Engineering, or related discipline.
• Minimum 1 year of inside sales, sales support, customer service, sourcing, or related roles; fresh graduates encouraged.
• Strong communication, negotiation, and coordination skills with a customer-focused mindset.
• Basic understanding of sourcing and procurement processes.
• Proven ability to multitask, prioritize, and work in a fast-paced environment.
• Experience in IT industries is highly preferred.

Responsibilities

• Handle customer enquiries, RFQs, and sales coordination.
• Prepare, issue, and follow up on quotations, sales orders, and delivery schedules.
• Support the Sales team in maintaining and strengthening customer relationships and driving business growth.
• Perform basic sourcing activities including supplier inquiries, price comparisons, and material availability checks.
• Coordinate with suppliers, purchasers, and internal stakeholders to ensure timely and accurate order fulfillment.
• Monitor customer orders, delivery timelines, and follow up to resolve delays or issues.
• Maintain accurate sales records, customer databases, and documentation while supporting business development and administrative tasks.

Skills

Communication skills

Negotiation

Coordination

Multitasking

Education

Diploma or Degree

Job description

Contacthings Malaysia is a Penang-based engineering company specializing in automated test solutions, thermal control systems, and custom equipment development for the semiconductor industry. We are seeking a proactive Inside Sales professional to support sales operations, handle customer inquiries, prepare quotations, and perform basic sourcing activities to drive growth.

The role involves close collaboration with customers, suppliers, and internal teams to ensure smooth order processing,