Inside Sales Representative, Australia Market

Hewlett Packard Enterprise; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Inside Sales Representative for the Australia Market based in Malaysia. The role focuses on initiating outbound calls, tailoring pitches, and qualifying leads to drive sales and growth.

Applicants should have 2–4 years in inside or tele sales, familiarity with CRM tools, and a high school diploma or equivalent. The position emphasizes collaboration with marketing and support teams and meeting performance targets.

Qualifications

• High School Diploma/GED or better; 2–4 years inside sales or tele sales experience preferred.
• Experience with Australia commercial customers is a plus.

Responsibilities

• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.
• Develops understanding of offerings and communicates value propositions.
• Delivers sales pitches tailored to customer needs and benefits.
• Identifies and qualifies potential leads; records details in CRM.
• Promotes campaigns and special offers to customers.
• Collaborates with marketing and customer support for seamless experiences.
• Follows up on inquiries with accurate information and resolves concerns.
• Aims to hit daily, weekly, monthly targets including call quotas and lead goals.
• Maintains up-to-date records of interactions and outcomes.
• Participates in training to enhance product knowledge and sales skills.

Skills

Outbound calls

Lead qualification

Sales pitches

CRM systems

Phone sales

Inside sales

Sales targeting

Cross-selling

Communication

Team collaboration

Education

High School Diploma or GED

2–4 years inside sales or tele sales

Tools

Salesforce

Job description

Description

Job Summary

• This role is responsible for initiating outbound calls to introduce organization products and services, tailoring sales pitches to customer needs, and qualifying leads. The role collaborates with internal teams, follows up on inquiries, and maintains accurate records while striving to achieve performance targets and enhancing sales skills through training.

Responsibilities

• Initiates outbound calls to prospective customers, introducing organization products, services, and solutions.
• Develops a solid understanding of the organization's offerings, key features, and benefits to effectively communicate value propositions to potential customers.
• Delivers sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
• Identifies and qualifies potential leads, gathering relevant information and documenting details in the CRM system.
• Participates in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.
• Collaborates with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
• Applies standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.
• Strives to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
• Contributes to pipeline management and maintains accurate and up-to-date records of customer interactions, conversations, and outcomes.
• Participates in training sessions to enhance product knowledge, sales skills, and customer service techniques.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in inside sales or tele sales, for Australia commercial customers.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Schedule - Full time

Inside Sales Representative, Australia Market

Job

Sales

Schedule

Full time

Shift

No Shift premium (Malaysia)

Travel

No

Relocation

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

What can I earn as an Inside Sales Representative

Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.

Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloudenabled,

mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productivity and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.

Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloudenabled,

mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure