Inside Sales Executive

JP Asia Capital Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 75,000; Full time

Job summary

JP Asia Capital Sdn Bhd in Kuala Lumpur is seeking an Inside Sales Executive to convert leads into registrations and customers for our programmes, workshops and consulting services.

You will own the full sales cycle from initial contact through to closing, maintaining structured follow-up processes and building professional relationships with SME owners, entrepreneurs, HR personnel and management-level clients.

Job description

This is a sales and customer relationship management role focused on converting leads into confirmed registrations and customers for JP Asia's programmes, workshops and consulting services. You will manage the full sales cycle from initial contact through to conversion, maintaining systematic follow-up processes and building professional relationships with SME owners, entrepreneurs, HR personnel and management-level customers.

Key responsibilities

Follow up promptly with leads and enquiries generated through Facebook, WhatsApp, seminars, events, referrals, existing databases and other marketing channels

Contact potential customers primarily through phone calls, WhatsApp and other online communication channels

Understand prospects' business needs, challenges and objectives before recommending suitable JP Asia programmes, workshops or services

Convert qualified leads into confirmed registrations, appointments or customers

Follow up consistently with prospects who have expressed interest but have not yet made a decision

Explain JP Asia's programmes, workshops and consulting services clearly and professionally

Recommend appropriate programmes based on the customer's business situation and needs

Cross-sell and upsell relevant programmes or services to existing customers where appropriate

Record all leads, communications, follow-up activities and sales outcomes accurately in the Company's CRM or designated tracking system

Achieve individual monthly sales and conversion targets set by the Company

About you

Ability to build positive and professional relationships with SME owners, entrepreneurs, HR personnel and management-level customers

Ability to respond to sales enquiries promptly and professionally

Ability to maintain regular contact with potential customers throughout the sales cycle

Proficiency in using CRM systems and sales tracking tools

Ability to prepare sales reports as required by Management

Unlock job insights

Founded in 2014, our company is dedicated to providing professional management advisory services to small and medium-sized enterprises (SMEs). We are on a mission to empower businesses and drive their success through our comprehensive range of services.

We pride ourselves on being a service company with a laser focus on business management improvement. Our expertise extends beyond consultancy, as we are also a HRDF-certified training provider. we offer trainings for SME business owners, equipping them with the knowledge and skills needed to effectively manage their businesses. Our trainings are HRDF claimable, making it even more accessible for business owners to invest in their businesses

Founded in 2014, our company is dedicated to providing professional management advisory services to small and medium-sized enterprises (SMEs). We are on a mission to empower businesses and drive their success through our comprehensive range of services.

We pride ourselves on being a service company with a laser focus on business management improvement. Our expertise extends beyond consultancy, as we are also a HRDF-certified training provider. we offer trainings for SME business owners, equipping them with the knowledge and skills needed to effectively manage their businesses. Our trainings are HRDF claimable, making it even more accessible for business owners to invest in their businesses

What can I earn as an Inside Sales Executive