Inside Sales Executive

Hewlett Packard Enterprise Development LP; Kuala Lumpur; On-site; MYR 40,000 - 55,000; Full time

Job summary

Hewlett Packard Enterprise Development LP in Kuala Lumpur seeks a Service Business Support professional with 2-4 years of experience in the network or technology industry. You will partner with sales teams to drive renewal quotas, manage Salesforce.com forecasts, and require strong data analysis and communication skills. A Bachelor’s degree is essential, along with expertise in customer service support. The role promotes an inclusive environment and offers an opportunity to contribute to transformative technology solutions.

Qualifications

• At least 2-4 years of service business experience for a network or technology company.
• Strong verbal and written communication skills.
• Demonstrated financial, operational, analytical, and decision-making skills.

Responsibilities

• Partner with SBM and field sales to drive quota attainment for maintenance renewals.
• Develop proactive and reactive renewal quotes for expiring contracts.
• Manage sales achievement forecasts in Salesforce.com.

Skills

Sales support

Customer service

Data analysis

Communication

Excel skills

Attention to detail

Education

Bachelor’s degree or equivalent

Job description

* Partners with SBM and field sales in driving attainment of assigned team quota, primarily for maintenance renewals* Uses detailed systems and process knowledge to develop proactive and reactive renewal quotes for all expiring contracts* Responsible to make direct contact with customers, partners and distributors as needed to ensure timely receipt of renewal purchase orders* Required to do regular cadence with PSS partners and distributors and push for timely renewals* Assists with sales/SBM-led deals by providing quote and process support* Provides all MIS reports for MS renewals to SBM* Manages sales achievement forecast in Salseforce.com* Interacts with various related teams to ensure positive customer experience; case resolution, database/entitlement management, problem resolution, general inquiries* Attends regular status-update field sales team meetings to ensure service business information is received or disseminated on a timely basis* Performs all database management and data analysis required to prepare accurate quotes and maintain data integrity* Bachelor’s degree or equivalent work experience, with at least 2-4 years of service business experience for a network or technology company.* 3+ years Sales or Customer Service experience providing service business support as part of a sales team for an IP Network company preferred.* Strong attention to detail with demonstrated ability to organize and work on multiple projects* Demonstrated financial, operational, analytical, and decision making skills* Strong verbal and written communication skills.* Strong data entry and Excel skillsHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .**Hewlett Packard Enterprise**Technology innovation that fosters business transformation.We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.**Standards of Business Conduct (SBC)**The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.Read more about how we**Equal Opportunity Employer (EEO)**Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights.**E-Verify** **(US & PR only)** HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information .**Accessibility**Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email global-talent\[e-mail]. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.**Disclosure of Sensitive Personal Data**Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.